Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Kaila Rebetzke

Summary

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Travel Advisor

Travel Associates
08.2022 - Current
  • Resolved travel problems, processed complaints and issued refunds to maintain customer satisfaction.
  • Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
  • Booked transportation using booking engines and Sabre GDS, made hotel reservations and collected payments to optimize trip planning.


Supervisor/Wait Staff Member

The Coffee Club
10.2019 - 07.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Greeted new customers, discussed specials, and took drink orders.
  • Trained staff members on use of POS system.

Coffee Barista

Grand Central Cafe
04.2019 - 09.2019
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.


Kitchen Hand/Bartender

The Taphouse
12.2018 - 03.2019
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.

Cashier

Best&Less
05.2017 - 03.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.


Education

High School Diploma -

Taminmin College
Humpty Doo, NT
11.2018

Certificate in Tourism -

Taminmin College
Humpty Doo, NT
02.2018

Certificate in Business -

Taminmin College
Humpty Doo, NT
11.2015

Skills

  • Great Customer Service Skills
  • Honest
  • Reliable
  • Motivated and Hardworking

Reference

Morgan Fenton - 0424931986

Valeria Argudo - 0431167247

Timeline

Travel Advisor

Travel Associates
08.2022 - Current

Supervisor/Wait Staff Member

The Coffee Club
10.2019 - 07.2022

Coffee Barista

Grand Central Cafe
04.2019 - 09.2019

Kitchen Hand/Bartender

The Taphouse
12.2018 - 03.2019

Cashier

Best&Less
05.2017 - 03.2018

High School Diploma -

Taminmin College

Certificate in Tourism -

Taminmin College

Certificate in Business -

Taminmin College

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Kaila Rebetzke