Kailan Maas
Hamlyn Heights,VIC
Summary
Experience in Customer Service. I have developed a flexible work attitude due to changing requirements of my crew member role at McDonalds.
Proven ability to work in a team, resulting in a positive and productive work environment.
My roles to date have required me to be able to manage time efficiency, multitask & prioritise to contribute to an organisation's continued growth & success.
I am keen to work in my local community where I have resided for the majority of my life.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonalds
North Geelong, Victoria
06.2020 - Current
- Emphasized fast, friendly customer service.
- Served food quickly for positive guest experiences.
- Wiped down tables and equipment, swept and refilled stock.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Adhered to health department regulations regarding food handling procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Processed payments on cash register and counted back bills and change to patrons.
Education
Completed Year 11
Geelong High School
Geelong, VIC12-2022
Skills
- Safe Food Handling
- Inventory Restocking
- Beverage Preparation
- Food Preparation
- Drive-Thru Operations
- Customer Service
- Food Running
- Flexible Schedule
- Teamwork and Collaboration
- Problem-Solving
- Cleaning
- Company Standards
- Taking Orders
- Cash Handling
References
References available upon request.
Timeline
Crew Member
McDonalds
06.2020 - Current
Completed Year 11
Geelong High School
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