Summary
Overview
Work History
Education
Skills
References
Timeline

Kaileb Werner

Team Facilitator
Kwinana,WA

Summary

Diligent Team Leader focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. proficient in rostering and task prioritizing, organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills with a vast knowledge base in person centre approach and maintaining individuality.

Overview

4
4
years of professional experience

Work History

Team Facilitator

AVIVO: Live Life
11.2020 - Current
  • Trained and mentored 30+ new and existing personnel to fill various team roles.
  • Coordinated Meetings for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
  • Monitored day-to-day rosters and client schedules, implementing Action plans and support staffing.
  • Cross-trained existing employees to maximize team agility and performance.
  • Appropriately allocated resources, budgets, inventories, training support and team building materials to increase overall productivity.
  • Onboarded new employees with training and new hire documentation.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Client Liaison Officer /Service Coordinator

Always About Me (AAM)
02.2022 - 02.2023
  • Generated comprehensive reports regarding incidents, events and funding management to NDIs and Clients.
  • Forged and cultivated productive relationships with community members and potential partners.
  • Maintained knowledge of the latest requirements and support strategies.
  • Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
  • Managed caseload of up to 25 individuals and families.
  • Maintained accurate records and full compliance with government regulations and agency guidelines.
  • Designed individualized service plans that took into account clients' goals and preferences.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Created and delivered training sessions.
  • Created and managed service bookings and Spending plans.


Disability Support Worker

AVIVO: Live Life
01.2019 - 11.2020
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept accurate records for client files and handled related paperwork.
  • Adhered to company requirements for patient interactions and care standards.
  • Kept detailed daily logs with care actions, patient behaviors and incidents.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Drove clients safely to social activities and appointments.
  • Maintained safety with tidy, clean and hazard-free home environments.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Provided high level of physical support by lifting, adjusting and moving clients.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Communicated child needs to teachers, doctors and parents to increase child health and happiness.

Aged Care Worker

Bethany Peel
  • Remained alert to problems or health issues of clients and competently responded
  • Determined specific needs and provided most appropriate level of services for patient well-being
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
  • Monitored and assisted residents through individual service plans
  • Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas
  • Recognized and reported abnormalities or changes in patients' health status to case manager
  • Scheduled and accompanied clients to medical appointments
  • Documented residents' mental status, sleep and eating patterns in medical record books
  • Used company software and databases to maintain records of services performed and patient conditions
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders

Education

CERT III - INDIVIDUAL SUPPORT (AGEING & DISABILITY)

Open Colleges School of Health, 6/202 Pier St, Perth WA 6000
04.2018

Skills

  • Care Planning
  • Caring Companionship
  • Problem Identification
  • CPR Certification
  • Time Management
  • Budget Administration
  • Rostering
  • Service Documentation
  • Progress Tracking
  • Employee Interviewing
  • Leadership Development
  • Policies and procedures
  • Staff Management
  • Strategic planning
  • Customer Expectations Management
  • Meeting Facilitation
  • Team Leadership
  • Client Advocacy
  • Ongoing Client Support
  • Trauma-Informed Care
  • Assigning Cases

References

References 

Brooke Bernstein 0467 021 465 ( AAM and Avivo) 

Chris Parkinson 0414 077 097 (Operations manager at AAM) (Clinical service coordinator at AUSWEST CARE)

Sian Devine 0409 366 766 ( Service coordinator AAM)





Timeline

Client Liaison Officer /Service Coordinator - Always About Me (AAM)
02.2022 - 02.2023
Team Facilitator - AVIVO: Live Life
11.2020 - Current
Disability Support Worker - AVIVO: Live Life
01.2019 - 11.2020
Aged Care Worker - Bethany Peel
Open Colleges School of Health - CERT III, INDIVIDUAL SUPPORT (AGEING & DISABILITY)
Kaileb WernerTeam Facilitator