Kailey Tran

• Managed scheduling and calendar activities for senior management to optimise time management.
• Assisted in budget tracking and expense reporting, contributing to financial accuracy and accountability.
• Supported onboarding processes for new employees, facilitating smooth transitions into the company culture.
• Maintained accurate records of purchases and invoices (up to $100,000), ensuring timely processing of invoices, payments, and financial reports.
• Planned and booked flights and accommodations needed for a business trip for 2-3 team members at a time.

• Trained and mentored new team members, fostering a collaborative work environment.
• Ensuring adherence to company policies, procedures, and safety standards while maintaining a high level of operational efficiency (target $90,000 monthly).
• Regularly liaised with supplier representative teams, regional manager and store owner to resolve stock issues and ensure timely replenishment.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

• Managed visual merchandising to maintain a vibrant and organised store environment.
• Developed strong customer relationships through effective communication and active listening.
• Coordinated inventory checks and assisted in placing re-orders based on stock levels and sales trends.
• Recorded accurate and efficient records in customer database.

• Supported payroll processing by verifying timesheets with paycheck for workers on site (approximately 100 each month) and addressing discrepancies promptly.
• Conducted data analysis to identify trends, providing insights for strategic decision-making.
• Reconciled bank statements and managed discrepancies to maintain accurate financial records.

(Handled customer inquiries and provided support, fostering positive relationships with clients and stakeholders.

• Organised office operations and maintained efficient filing systems for improved document retrieval.
• Handling office tasks includes answering phones (approximately 30 calls a day), organising files, writing emails, and scheduling meetings daily.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.