Kaili Kabikwa
Perth
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Financial and Administration Officer
Young Women in Action (Zambia)
07.2009
- Issued cheques for transactions and made sure they where authorised for processing, established and maintained accurate cash flow statements, ensured adherence to proper internal controls, helped forecast and draught the budget, ensured all transaction stayed within budget, reconciled bank statements and prepared income statements and balance sheets, data entry
Cook/Chef
Berington Care Group Now Bethanie Group
01.2018 - Current
- Placed orders to restock items before supplies ran out.
- Mentored cooks in culinary techniques, fostering a collaborative and learning-focused work environment.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Monitored food production to verify quality and consistency and also documented food temperatures
- Got the kitchen ready for internal and external audits
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Assisted with menu development and planning.
- Modified recipes to accommodate dietary restrictions and allergies.
- Implemented food cost and waste reduction initiatives to save money.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Acting Service Support Manager
Bethanie Subiaco
11.2023 - 01.2024
- Collaborated with the CNM and Facility Manager to proactively address residents/families concerns when it came to their dining ,accommodation and laundry needs.
- Developed and maintained relationships with residents to enhance customer satisfaction.
- Worked with different suppliers to find the most cost effective services/products while not compromising the standards and quality service of Bethanie.
- Monitored employee and customer interactions to assess quality of service in the dinning area, rooms and laundry.
- Developed a comprehensive knowledge base for common residents issues, enabling faster issue resolution times and overall efficiency improvements.
- Managed the hospitality team to make sure that services were being delivered correctly on a timely manner ie meals,laundry ,domestic needs.
- worked with Maintenance to make sure that the building and equipments were up to date with services and everything is working well, the gardens are maintained.
- Checked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Made purchase orders and released orders using Epicor
- liaised with suppliers to provide the best cost effective services.
Kitchen Steward
UWA Perth Arena
01.2016 - 03.2020
- Stewarding developed many relevant skills including team leadership, liaison with superiors and coping under high pressure
- Performed housekeeping duties such as dusting, mopping, vacuuming, and sanitizing countertops.
- Assisted in food preparation by blending soups and washing and peeling vegetables.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Church treasury Bread of life Church
01.2012 - 01.2013
- Controlled petty cash, established internal controls, constructed the budget, controlled cheque, data entry of transactions
Education
Advanced Diploma of Hospitality - Hospitality
Stanley College
Perth, WA01.2021
Bachelor of Commerce (Major in Accounting) -
Murdoch University
01.2015
Advanced Diploma of accounting -
Central Tafe
01.2013
Diploma in Ministry -
Victory Life Bible College
01.2011
Skills
- Pastel accounting
- Microsoft Word
- Microsoft Excel
- MYOB
- Quick books
- Willing to go the extra mile to complete work on time
- Ethical
- Reliable
- Efficient and organised
- Very friendly and accommodating
- Discreet and highly trustworthy
- Function well independently or as part of a team
- Cope well under pressure
References
- Amit Chauhan 0403264745
- Patience Kande 0450711199
Timeline
Acting Service Support Manager
Bethanie Subiaco
11.2023 - 01.2024
Cook/Chef
Berington Care Group Now Bethanie Group
01.2018 - Current
Kitchen Steward
UWA Perth Arena
01.2016 - 03.2020
Church treasury Bread of life Church
01.2012 - 01.2013
Financial and Administration Officer
Young Women in Action (Zambia)
07.2009
Advanced Diploma of Hospitality - Hospitality
Stanley College
Bachelor of Commerce (Major in Accounting) -
Murdoch University
Advanced Diploma of accounting -
Central Tafe
Diploma in Ministry -
Victory Life Bible College
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