Summary
Overview
Work History
Education
Skills
Timeline
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Kairi Barba

West End,QLD

Summary

Adept at enhancing customer experiences and streamlining operations, by using leveraged troubleshooting skills and empathy to boost satisfaction at BCF. Demonstrated reliability through consistent positive feedback and increased sales. The collaborative approach taken and efficiency in high-pressure environments sets apart the work I do, embodying professionalism and a results-driven mindset.

Overview

4
4
years of professional experience

Work History

Retail Worker

BCF
03.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Kitchen Hand

9th Lane Grind
12.2021 - 12.2022
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.

Junior Barista

Blossoms Flower Boutique
11.2020 - 12.2021
  • ed gnaaMMaintained a clean and organized workspace, ensuring optimal efficiency during peak hours.
  • Demonstrated adaptability by quickly learning new menu offerings when seasonal changes or promotional items were introduced.
  • Collaborated with team members to streamline workflow for improved customer service experience.
  • Ensured prompt service delivery by efficiently managing multiple tasks under pressure during peak business hours.
  • Received consistent positive feedback from both customers and supervisors regarding excellent interpersonal skills, work ethic, and beverage quality.
  • Managed Approximately 10 incoming calls per shift from customers.

Sales Assistant

Mully's Mini Mart
02.2020 - 08.2021
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School Diploma -

Saint Patricks College
Mackay, QLD
12.2024

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Professional Appearance
  • Works well in team environment
  • Efficient
  • Diagnostics
  • Job Planning
  • Decision-Making
  • Troubleshooting skills

Timeline

Retail Worker

BCF
03.2023 - Current

Kitchen Hand

9th Lane Grind
12.2021 - 12.2022

Junior Barista

Blossoms Flower Boutique
11.2020 - 12.2021

Sales Assistant

Mully's Mini Mart
02.2020 - 08.2021

High School Diploma -

Saint Patricks College

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Kairi Barba