Kaiser Vo
Sydney,NSW
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Officeworks
Liverpool, NSW
10.2023 - Current
- Assisted customers with finding the right product for their needs.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Handled customer complaints in a professional manner.
- Inspected purchased items for defects before handing them over to customers.
Food & Beverage Attendant
Green Peppercorn
Fairfield, NSW
04.2024 - 08.2024
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
- Addressed and resolved customer complaints to ensure satisfaction.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
Server
La Grilla
Canley Heights, NSW
01.2023 - 04.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
Education
High School Diploma -
Bonnyrigg High School
Bonnyrigg NSW09-2024
Skills
- Customer assistance
- Cash register operation
- Product merchandising
- POS system operations
- Shelf stocking
- Teamwork
- Complaint management
- Stock replenishment
Certification
- First Aid Certificate
Accomplishments
- 2 x Times State Swimmer
- State Cross Country Runner
- Principal's Award for Special Recognition 2023
Languages
English
Native/ Bilingual
Vietnamese
Limited
Chinese (Mandarin)
Elementary
References
References available upon request.
Timeline
Food & Beverage Attendant
Green Peppercorn
04.2024 - 08.2024
Retail Sales Associate
Officeworks
10.2023 - Current
Server
La Grilla
01.2023 - 04.2024
- First Aid Certificate
High School Diploma -
Bonnyrigg High School
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