Kaitlin Clayton
Maidstone
Summary
Approachable, focused and enthusiastic worker with over 5 years of experience with exceptional team working and multitasking skills. Thrives in fast paced conditions and efficient in operating front and back of house. Dedicated to creating personalised customer experiences while providing exceptional coffee and a safe, welcoming environment. Determined to develop and nurture skills and relationships in the workforce and engage in new experiences and challenges.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
02.2022 - Current
- Preparing beverages and food
- Training new team members
- Maintaining and cleaning Mastrena II coffee machine
- Controlling line and crowd with quick, efficient service.
- Connecting with customers and mediating situations when they arise
- Working in a fast paced environment
- Following and memorising company procedures for recipes, safety and cleaning
- Operating POS
- Opening and closing store in minimal time
- Upselling seasonal items and deals
Pharmacy Assistant
Pharmacy NEO Portfairy
11.2021 - 02.2022
- Greeting customers and assisting with inquiries regarding products, store information and pharmacy procedures
- Answering phones
- Operating POS and putting through prescriptions
- Cleaning front of store
- Displaying and maintaining stock
Barista/ Dishwasher/Kitchen Hand
Le Crepe Man Of Belfast
10.2019 - 02.2022
- Preparing food and all house beverages
- Serving food and drinks
- Operating and maintaining San Remo ZOE competition coffee machine
- Adjusting and calibrating espresso shots
- Customer service and catering to special requests
- Operating POS
- Waiting tables
- Opening and closing shop
- Washing dishes
- Cleaning work areas and equipment
General Retail Assistant
Walker's IGA Dareton
10.2015 - 02.2019
- Customer service
- Operating POS
- Deli services
- Replenishing stocks
- Answering phones
- Cleaning duties
- problem solving
- Counting till and float preparation during
- Opening and closing store
Education
Diploma of Arts -
La Trobe University
Melbourne, VICVCE -
Mildura Senior College
Mildura12.2018
Skills
- Brewing and pouring coffee
- Communication and teamwork
- Attention-to-detail
- Time management and multitasking
- Reliable and hardworking
- Passionate
References
Starbucks:
Hang Dao: 0422213650
Le Crepe Man of Belfast
Mark Price: 0475896983
Timeline
Barista
Starbucks
02.2022 - Current
Pharmacy Assistant
Pharmacy NEO Portfairy
11.2021 - 02.2022
Barista/ Dishwasher/Kitchen Hand
Le Crepe Man Of Belfast
10.2019 - 02.2022
General Retail Assistant
Walker's IGA Dareton
10.2015 - 02.2019
Diploma of Arts -
La Trobe University
VCE -
Mildura Senior College
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