Kaitlin Findlay
Wollongong,NSW
Summary
To whom it may concern
I am writing to express my interest in a position at Woonona pet food and Produce. With a lifelong passion for animals and extensive experience in the field, I believe i would be a great fit for your team.
I am passionate about Animal care and enjoy helping people find what they need. I believe my strong communication skills and friendly demeanor would make me a great addition to your team.
Thank you for considering my application. I would love the opportunity to discuss how i can contribute to Woonona Pet Food and Produce
Sincerely,
Kaitlin
Overview
13
13
years of professional experience
Work History
Environmental Cleaning Specialist
Sydney Carpet Cleaning and Restoration
11.2022 - Current
- Performed comprehensive cleaning and remediation services for residential properties, ensuring all houses were restored to safe and habitable conditions.
- Assisted with developing marketing materials highlighting our company's commitment to eco-friendly practices.
- Improved indoor air quality with use of low-impact cleaning solutions and equipment.
- Provided exceptional customer service, addressing client concerns, and offering sustainable solutions for their needs.
- Enhanced facility cleanliness by implementing environmentally friendly cleaning practices and procedures.
- Established open communication channels with clients to better understand their needs and tailor services, accordingly, increasing overall satisfaction levels.
- Collaborated with team members to ensure efficient completion of tasks and high-quality results.
Customer Service Attendant
GOKIDSPLAY
03.2022 - 11.2023
- Greeted and assisted families and children, ensuring welcoming environment.
- Served meals and beverages promptly, ensuring customer satisfaction.
- Handled cash and credit transactions, maintaining accuracy in billing.
- Ensured cleanliness of dining areas and assisted in kitchen prep as needed.
Barn Hand
Darkes Forest Riding Ranch
01.2012 - 12.2016
- Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the ranch.
- Conducted regular inspections of tack equipment, identifying any necessary repairs or replacements to ensure safe use at all times.
- Managed horse care tasks, including feeding, grooming, and tacking up, ensuring optimal health for the horses used on trail rides.
- Led guided horse trail rides for up to 10 customers, ensuring safety and enjoyment.
Education
Corrimal High School
Corrimal, NSWSkills
- Cleaning and sanitizing
- Team work and collaboration
- Attention to Detail
- Reliability
- Customer service and communication
- Animal care and handling
- Enthusiastic and caring
- Capable of working independently
- Patience and empathy
- Problem solving
- Customer Focus
- Customer Service
Additional Information
References:
Benjamin Humphries- Senior supervisor at Sydney Carpet Cleaning
Restoration phone: 0498275011
Rhiannon- GOKIDSPLAY
Phone: 0474433249
Timeline
Environmental Cleaning Specialist
Sydney Carpet Cleaning and Restoration
11.2022 - Current
Customer Service Attendant
GOKIDSPLAY
03.2022 - 11.2023
Barn Hand
Darkes Forest Riding Ranch
01.2012 - 12.2016
Corrimal High School
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