Kaitlin Garland
Mirani
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Adreno Ocean Outfitters
Retail
2024.09 - 2025.10
- Managed inventory levels by conducting regular stock checks, updating records, and placing orders as needed.
- Enhanced customer satisfaction by providing personalized outfit recommendations based on individual preferences and needs.
- Processed customer transactions efficiently, handling cash and credit card payments accurately and securely.
Bar Attendant/ Pokies Attendant – Casual
Twin Towns Clubs & Resorts
2022.08 - 2024.09
- Responsibilities:
- Customer service
- Serving alcohol
- Checking IDs
- Cleaning and maintaining the bar.
- Fixing faulty gaming machines
- Working with money
Recruit
Australian Defence Force
2021.03 - 2021.08
- During my time in the ADF training program, I participated in activities that focussed on building teamwork and working under pressure. Unfortunately, a training injury resulted in my medical discharge.
Customer Service Team Member
Officeworks
2019.12 - 2021.02
- Responsibilities:
- Customer service
- Point of sale
- Stocktake - storewide
- Print and copy – personalised orders
- Click and Collect
- Shelf stacking
- Warehouse compacting
- Closeout registers at shift end
Paint Team Member – Casual
Bunnings
2017.08 - 2019.12
- Responsibilities:
- Customer Service
- Ensure exceptional current product knowledge to provide client recommendations
- Paint mixing – including recommendations on paint type etc.
- Stocktake and stocking shelves
- Training new staff members
- People greeting – general and timber department
- Creation of DIY displays
- Customer assistance in the electrical section when required.
Education
Responsible Service of Alcohol
Kingscliffe TAFE
02.2022
Secondary Education HSC - undefined
Maitland High School
01.2019
Cert I - Animal Studies
Kurri Kurri TAFE
01.2018
Skills
- Point of Sale experience including closing out registers at closure
- Stocktaking
- Outstanding customer service with experience in varying retail outlets
- Confident and comfortable with client interactions including providing product recommendations
- Strong communication skills including listening and the ability to convey points clearly and effectively
- Flexible, willing to learn and take on extra responsibilities to assist clients and colleagues
- Willing and able to follow directions/instructions
- Excellent memory with proven ability to retain product knowledge
- Able to work effectively in individual and team settings
- Experienced in Microsoft Word, Outlook, PowerPoint; Basic Excel skills
Certification
Current Drivers Licence and reliable car, RCA and RSG
Timeline
Adreno Ocean Outfitters
Retail
2024.09 - 2025.10
Bar Attendant/ Pokies Attendant – Casual
Twin Towns Clubs & Resorts
2022.08 - 2024.09
Recruit
Australian Defence Force
2021.03 - 2021.08
Customer Service Team Member
Officeworks
2019.12 - 2021.02
Paint Team Member – Casual
Bunnings
2017.08 - 2019.12
Secondary Education HSC - undefined
Maitland High School
Cert I - Animal Studies
Kurri Kurri TAFE
Responsible Service of Alcohol
Kingscliffe TAFE