Kaitlin Liang
West Melbourne,Australia
Summary
Dynamic professional with experience at Roushui International Information Co., Ltd., excelling in customer service and administrative skills. Proven ability to assess social housing applications with meticulous attention to detail, ensuring compliance and accuracy. Adept at multitasking and enhancing operational efficiency while delivering exceptional support to applicants.
Overview
3
3
years of professional experience
Work History
Social Housing Eligibility Reviewer and Customer Service Representative
Roushui International Information Co., Ltd.
10.2023 - 12.2023
- Reviewed and assessed social housing applications to determine eligibility
- Verified application documents for completeness and compliance with requirements
- Uploaded and processed missing documents while ensuring accuracy
- Contacted applicants to inform them of missing or incorrect documentation
- Provided customer support by answering public inquiries via phone
Medical Records Intern
Kaohsiung Medical University Hospital
07.2022 - 08.2022
- Organized and reviewed medical records for accuracy
- Learned and applied disease classification and coding in a real-world hospital setting
Dental Clinic Receptionist
Jierui Dental Clinic
07.2020 - 08.2020
- Managed patient scheduling and appointment bookings
- Verified, updated and entered patient information into system.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Maintained cleanliness and hygiene in the clinic
Education
M.D. - Health Data Analytics
Monash University
Melbourne, VIC12-2025
Bachelor of Science - Public Health
Kaohsiung Medical University
06-2023
Skills
- Customer Service
- Administrative Skills
- Attention to Detail
- Multitasking
Availability
- Available all day: Monday, Friday, Saturday, Sunday
- Available after noon: Wednesday
Languages
- Mandarin, native
- English, fluent
Timeline
Social Housing Eligibility Reviewer and Customer Service Representative
Roushui International Information Co., Ltd.
10.2023 - 12.2023
Medical Records Intern
Kaohsiung Medical University Hospital
07.2022 - 08.2022
Dental Clinic Receptionist
Jierui Dental Clinic
07.2020 - 08.2020
M.D. - Health Data Analytics
Monash University
Bachelor of Science - Public Health
Kaohsiung Medical University
Similar Profiles
SUHAIL AL-AREQISUHAIL AL-AREQI
Researcher at International Information Nobel Center" LLC MINCResearcher at International Information Nobel Center" LLC MINC
Gehad AliGehad Ali
PMO Manager at Alareeb International for Information and Communications TechnologyPMO Manager at Alareeb International for Information and Communications Technology
Merve ÖZMerve ÖZ
INTERNATIONAL CUSTOMER RELATIONS & REPORTING SPECIALIST at INFOBIS INTERNATIONAL BUSINESS INFORMATION SERVICESINTERNATIONAL CUSTOMER RELATIONS & REPORTING SPECIALIST at INFOBIS INTERNATIONAL BUSINESS INFORMATION SERVICES