Kaitlin Lloyd
Cairns,QLD
Summary
Driven worker with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Able to cope with non complying customers in a professional manner, keen to take on added responsibilities & tasks to meet team goals.
Overview
2
2
years of professional experience
Work History
Bartender
Portdouglas Yacht Club
03.2023 - 02.2024
- trained new bartenders to help maintain talented team and keep ongoing professional practices.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Commercial Fishing Vessel Deckhand
Katcha Fishing
01.2022 - 03.2023
- Consulted various maps, charts, weather reports, and navigation equipment to determine points and direct boat movements.
- Increased catch rates through improvised use of various fishing methods, such as longlining, trawling.etc.
- Demonstrated flexibility in adapting to changing weather conditions or schedules while maintaining focus on assigned tasks and getting every job completed.
- Gained proficiency in operating various types of deck machinery including winches, cranes, and hydraulic systems used for fishing/boating operations.
- Researched and evaluated natural phenomena to minimize issues regarding tides, currents, winds and weather events.
Education
No Degree -
Cook Town State School
Cooktown, QLDSkills
- Cocktail Service
- Issue Resolution
- Training and Motivation
- Customer Service
- Barista skills
- Cleaning and organizing
- Product Knowledge
- Fast paced working environments
Timeline
Bartender
Portdouglas Yacht Club
03.2023 - 02.2024
Commercial Fishing Vessel Deckhand
Katcha Fishing
01.2022 - 03.2023
No Degree -
Cook Town State School
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