Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlin Medhurst

Geraldton,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reference:

Professional:

-Nicole Walker, Mobile 0437 512 522

Personal:

-Petra Holgate, Mobile 0411 021 112

Overview

11
11
years of professional experience

Work History

Receptionist

Straight Up Health
07.2024 - Current

Front of House Attendant

33 Degrees
03.2023 - 05.2023
  • Assigned wait staff to service guests in sections.
  • Offered guests choice of seating and escorted to appropriate table.
  • Remembered, recited and promoted variety of menu items.
  • Answered telephone to make reservations and take orders.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Bar Supervisor

The Murchison Tavern
06.2022 - 02.2023
  • Cleaned and maintained dining area and condiment stations.
  • Delivered food to guest tables with timeliness and efficiency.
  • Processed sales transactions using POS system.
  • Adhered to all safety and sanitation standards while delivering food and beverages.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Skilled at working independently and collaboratively in a team environment.

Hotel Receptionist and Bar Attendant

The Gerald Apartment Hotel
09.2021 - 05.2022
  • Collected room deposits, fees, and payments.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Oversaw and organized calendar to schedule reservations and monitor cancellations.

Floor and Bar

Skeetas
09.2020 - 08.2021
  • Responded to customer requests for products, services, and company information.
  • Cross-trained and provided backup support for organizational leadership.
  • Increased efficiency and team productivity by promoting operational opportunities.

Shift Supervisor

McDonald’s
02.2018 - 12.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Crew Member

McDonald’s
05.2014 - 02.2018
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

Grade 11 -

Launceston College
Launceston, TAS
10.2017

Skills

  • Station Preparation
  • Welcoming Guests
  • Team Goals
  • General Front-Of-House Support
  • Beverage Making and Delivery
  • Restaurant Operation
  • Suggestive Selling
  • Billing and Payment Processing

Timeline

Receptionist

Straight Up Health
07.2024 - Current

Front of House Attendant

33 Degrees
03.2023 - 05.2023

Bar Supervisor

The Murchison Tavern
06.2022 - 02.2023

Hotel Receptionist and Bar Attendant

The Gerald Apartment Hotel
09.2021 - 05.2022

Floor and Bar

Skeetas
09.2020 - 08.2021

Shift Supervisor

McDonald’s
02.2018 - 12.2019

Crew Member

McDonald’s
05.2014 - 02.2018

Grade 11 -

Launceston College

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Kaitlin Medhurst