Kaitlin Webster
Mt Coolum,Australia
Summary
Dependable and punctual lifeguard trained in pool monitoring and responsibilities. Successful history in water rescue techniques and enforcing safety regulations. Strong communicator with attention to detail. Motivated Duty manager with abilities and knowledge in preventing critical incidents around water sports and leisure activities. Trained in basic and advanced safety and emergency response techniques. Strong interpersonal and multitasking abilities. Accomplished Lifeguard experienced in leadership and versed in lifeguard operations. Alert while monitoring swimmers and water activities. Focused on helping maintain equipment and facilities. Motivated lifeguard focused on safety of staff and patrons. Highly observant and ready to step in to handle dangerous behaviors and emergency situations. Well-trained with hands-on recreational experience. Experienced lifeguard skilled at observing patrons in pool while upholding safety protocols. Strong team player with excellent communication skills and instruction abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lifeguard
University of the Sunshine Coast Aquatic Centre
Sunshine Coast, Australia
06.2023 - Current
- Actively observing the activities of patrons in and out of the water ensuring safety protocols are being followed within the facility
- Monitoring weather conditions using weather applications and following the advice of the Bureau of meteorology
- Evacuating patrons when necessary, ensuring the safety of staff and swimmers
- If required qualified and prepared to act on emergency procedures such as a water rescue, CPR and first aid
- Organise bookings and communicating with staff and patrons on lane bookings and availability
- Conduct pool testing of five different pools using chemicals and digital testing equipment, ensuring the chlorine and pH levels are within the legal safety levels
- Maintenance of two plant rooms ensuing equipment and machinery is functioning correct
- If necessary, recalibrating the digital control units ensuing hydrochloric acid and chlorine is being dosed correctly
- Manual handling of multiple chemicals such as hydrochloric acid, Algicide, Chlorine etc ensuing all safety protocols are being followed while using correct and working PPE
- Conduct and operate plant room checks ensuring all chemicals are stored correctly, such as oxidisers are far from flammable materials and ignitions, and acids and bases are separated from one another
- Radio communication with other lifeguards ensuring the public are safe while conducting staff change overs
- Daily checks of all equipment such as Oxygen unit and automated external defaulter radios and first aid supplies are all working and within expiry date and correctly stored.
Duty Manager
Coolum Aquatic Centre
Coolum, Australia
06.2023 - Current
- Provide supervision of Pool Lifeguard Attendants, and other staff as needed, and promote high team performance
- This includes directing and managing the daily work activities, compliance with relevant procedures, scheduling rotation and breaks, assisting with and the maintenance of Lifeguard training, and responding to any escalated issues
- Implement operational systems and procedures and allocate resources to ensure all venue operational requirements are met and maintain high standards of service delivery, venue presentation, safety and security
- Ensure patrons are supervised in the safe use of the facilities and promptly identify and action potential issues which may cause injury or illness to staff or patrons
- Ensure daily booking and operational schedules are implemented to ensure customer needs are met
- Support all work areas as required including the functions of Customer Service, Retail, Kiosk services, Gym and Fitness services and Aquatic Programs
- Ensure prompt resolution of customer complaints and review feedback to continually improve processes and service
- Ensure that all supplies and assets are stored securely and properly accounted for
- Carry out and lead emergency response activities and plans in line with the Centre’s Emergency Management response plans including carrying out duties as facility Chief Warden
- Ensure the prompt reporting and action of maintenance and cleaning issues including liaising with relevant contractors and escalate and implement controls where required
- Monitor contractor access and supervision to minimise impacts to daily operations while ensuring works are carried out to required standards and that the safety of patrons and staff is maintained
- Ensure the building, aquatic plant and water quality is maintained in line with operational and water quality management plans to maintain compliance with relevant legislative Position Description Aquatics Duty Manager requirements
- This includes performing routine pool water testing and maintenance including backwashing and chemical dosing
- Ensure Child Safe Practices and procedures are implemented and complied with to mitigate risks
- Maintain accurate and complete records to meet legislative and regulatory requirements and to provide operational advice
- Provide support, guidance and coaching to reporting staff and other team members to assist build team capacity
- Promote the positive and collaborative culture and values of the organisation through open, fair, and transparent decision making and ethical, professional behaviour
- Maintain effective probity, risk management and anti-corruption (including fraud) measures in performing Council duties
- Work in collaboration with and assist the team, Manager, and other key stakeholders to achieve business unit goals, work requests, demands and Council priorities
- Undertake other tasks and actions as assigned by the Supervisor.
Surf Life Saver
Coolum Surf Life Saving Club
Coolum, Australia
02.2017 - Current
- Actively patrolling for over 7 years
- Use of digital radios to communicate with Surf Communication in assistant with surf rescue
- Communication with patrolling caption and team ensuing public are safe and conditions are checked
- Checking surf and weather conditions and setting up flags and safety equipment as required
- Perform rescues and provide first aid as an advance first aid officer
- In charge of operation of the rescue tower, using radio communication skills to direct public and delegate roles to the team when required
- Perform roving patrols to other beaches by driving side by side vehicle (SSV) vehicle and the 4WD
- In charge of roving patrol team and operation of SSV during a search and rescues
- Operate in a high stressful environment using quick decision making skills and taking control of an emergency situation
- Managing the public and communicating safety awareness and education about potential dangers of surf conditions
- Liaise with State operation and communication centre (SOCC) and Queensland police service (QPS) providing information and assisting when necessary
- Assisting in multiple search and rescues at Coolum beach and stummuers creek
- Perform safety Checks and replacement of first aid equipment such as oxygen, AED and first aid supplies.
Community Support worker
Suncare community service
03.2023 - 06.2023
- Care and support for the elderly including personal care, support work, respite, domestic, transport, medical and medication.
Early Childhood Room Leader/ Assistant
Big Day Out
Peregian Breeze, Australia
09.2017 - 09.2018
- Shared Room Leader (Kindy room age 4-5).
Early Childhood Shared Room Leader
Greenwood Bronte
Sydney, Australia
09.2016 - 09.2017
- Shared Room Leader (Kindy room age 4-5).
Early Childhood Assistant
SDN Children’s Services
Pyrmont Sydney, Australia
06.2015 - 09.2016
- Assistant in Preschooler, toddler and nursery room.
Gaming supervisor
The Jubilee Hotel
Brisbane, Australia
01.2013 - 01.2015
Educator
Mount Coolum Child Care Centre
Mount Coolum, Australia
09.2018
organisationminimiseCentre’ssupport
- ISS worker for a child with Global Developmental Delays in the Kindy room
- Assisting, support and work in partnership with the Kindy Teacher
- Assisting in planning school age programs and activities as a part of the readiness programs incorporating My Time, Our Place Framework
- Observe and write daily observations following the National Quality Framework
- Liaise with the QLD Department of Family and Community Services, and Disability Services
- Work closely with speech therapists implementing school ready programs for a 6-year-old with Global Developmental Delays
- Fill in for the Kindy Teacher when absent, providing high quality education in a stimulating environment in a class of 22 children with the support of an assistant
- Organise staff lunch and tea breaks
- Call in staff and Organise rooms, breaks and direct staff when the Director is absent
- Become the main responsible person in charge when the Director is away
- Give centre tours and information about our planning cycle to New families and families doing a walk through
- Call parents and communicate children's days, changing days if needed and sorting out their holidays.
Manager
Carina Bowls Club
Brisbane, Australia
Supervisor
Morningside RSL
Brisbane, Australia
Supervisor
Mount Coolum Golf Course
Mount Coolum, Australia
Education
Diploma of Early Childhood Education - Education
Kath Dickson
QLD01-2017
Tertiary Program - Tertiary Certificate
UNIVERSITY OF QUEENSLAND
NSW01-2014
Early Childhood Education - Cert III
KATH DICKSON
01-2013
Skills
- Emergency Response
- First Aid
- Chemical Level Testing
- Safety Oversight
- CPR Certified
- Pool Maintenance
- Safety Training
- Pool Policies Enforcement
- Physical Fitness
- Pool Operations
- Training and Mentoring
- General Maintenance
- Full Safety Compliance
- Rescue Equipment Proficiency
- Program Management
- Equipment Oversight
- Lifeguard Procedures
- Water Sampling
- Group and Individual Instruction
- Complex Problem-Solving
- Public Safety
- Team Collaboration
- Strong Client Relations
- Equipment Management
- Patron Support
Key Qualifications
KindyB) behaviours
- Diploma of Early Childhood Education and Care
- Over 11 years’ experience in childcare development
- Certificate III in Children’s Services
- Cleared Working With Children Check and Blue Card (WWCC0745141E)
- Childcare First Aid Training and CPR Certificate (HLTAID004)
- Certificate for Asthma and Anaphylaxis (HTLAID002)
- Trained in responding to children’s challenging behaviours
- Identify and Respond to Children and Young People at Risk Certificate (CHCPRT001)
- Training and First Aid in Responding to seizures
- Certificate of 2023 Child protection
- Cleared current police check 9732863
- Royal Life Saving QLD Pool lifeguard award and Administer Oxygen in an Emergency PUAEME003
Certification
- Open car License
- Marine License
- RE motorbike Opens license
reference
Gail King
Emergency Response officer for Coolum Surf Life Saving club.
0466999445
Tome Tupackovski
Operational manager of Coolum aquatic Centre
0415310779
Jacob Templeton
UNISC Sports and exercise coach
Level 1S&C Coach
0438075033
Timeline
Lifeguard
University of the Sunshine Coast Aquatic Centre
06.2023 - Current
Duty Manager
Coolum Aquatic Centre
06.2023 - Current
Community Support worker
Suncare community service
03.2023 - 06.2023
Educator
Mount Coolum Child Care Centre
09.2018
Early Childhood Room Leader/ Assistant
Big Day Out
09.2017 - 09.2018
Surf Life Saver
Coolum Surf Life Saving Club
02.2017 - Current
Early Childhood Shared Room Leader
Greenwood Bronte
09.2016 - 09.2017
Early Childhood Assistant
SDN Children’s Services
06.2015 - 09.2016
Gaming supervisor
The Jubilee Hotel
01.2013 - 01.2015
Manager
Carina Bowls Club
Supervisor
Morningside RSL
Supervisor
Mount Coolum Golf Course
Diploma of Early Childhood Education - Education
Kath Dickson
Tertiary Program - Tertiary Certificate
UNIVERSITY OF QUEENSLAND
Early Childhood Education - Cert III
KATH DICKSON
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