Kaitlyn Ryan-Birleson
Charlestown
Summary
Dynamic and dedicated professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to multitask effectively while maintaining high standards of cleanliness and quality. Recognized for enhancing customer satisfaction through clear communication and efficient order handling, contributing to a positive dining experience.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's
01.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Member
KFC
09.2020 - 09.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
GED -
Hunter School of The Performing Arts
Broadmeadow, NSW12-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Flexible schedule
- Leadership qualities
- Learning agility
- Telephone etiquette
Timeline
Crew Member
McDonald's
01.2024 - Current
Crew Member
KFC
09.2020 - 09.2023
GED -
Hunter School of The Performing Arts
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