Kaitlyn Bowe
Edmonton,Q
Summary
Reliable and punctual 24-year-old with excellent customer service and communication skills. Collaborates effectively with others and thrives on learning from those around. Known for friendly and positive demeanor, hard-working, responsible, and accountable. Excels in managing diverse tasks in fast-paced environments. Holds a Certificate II in Creative Industries related to media and computer work. Completed accredited units in accommodation reception services and reservations in 2019, along with a Certificate II in Hospitality and Tourism from school in 2018. Also obtained a Certificate II in Salon Assistance at TAFE in 2017. Currently employed at Kmart Mt Sheridan. Strong ambition to explore the world and meet new people. Seeking a job that offers physical and mental challenges. Ready for the next significant chapter in life.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Floor Sales
Kmart Mt Sheridan
09.2015 - Current
- Sequence - restock store shelves, put out new product in an assigned area
- Currently running kids clothing
- Markdowns - pricing items and ticketing, clarence labels
- Shopkeeping - price changes, store layouts, new line stock, customer assistances
- Fitting rooms - presenting lingerie, beauty, footwear
- Presentation - apparel and general merchandise
- Decant - out back unpacking boxes from trucks
- Pack away - scanning away overstock into back fixtures
Service supervisor
Coles Mt Sheridan
03.2022 - 07.2023
- Main lane Check out operator
- Open and close store
- Team management (job delegation, breaks)
- Till management, change master
- End of day procedures and paperwork
- Service desk - tobacco sales, customer returns
- Self-checkout operator and coach
- Service area maintenance (restock drink fridges, bags, return loose stock)
Client Advisor
Amplifon
07.2021 - 02.2022
- Perform hearing screening checks and hearing aid maintenance
- Face to face and phone-based customer support
- Confirm/schedule customer appointments through diary and inbox management
- Local area marketing (traveling involved)
- Administrative support to the Audiologists (ordering, filling, maintenance of hearing aids, and builds)
- Daily mail in and out going
- Payment management and store banking
Unpaid Work
Joe's Pizza Earlville
08.2017 - 08.2017
- Prepping food - Meats, onion, mushrooms, making dough, making up sauce, salads
- Taking orders, Answering phones
- Making up boxes
- Taking out bins, Washing up, Laundry
- Mopping, Sweeping, cleaning Tables
Unpaid Work
Child's World Bentley Park
06.2016 - 06.2016
- Taking care of kindergarten children (Age 3)
Cashier
Red Rooster
02.2015 - 08.2015
- Take orders - out front and drive thru
- Clean Banbury and wait station
- Mop and sweep floors
- Pack food orders
- Clean toilets
Student Dance Teacher
Dance Heaven
01.2014 - 01.2015
- Help with students and dance lessons each week
- Dance on stage with students
- Take warm up's during classes
- Watch over students during concerts
Education
Year 12 graduate -
Gordonvale High School
Cairns, QLD11.2018
Year 7 Graduate -
Hambledon State School
Queensland 01.2013
Certificate II - Creative Industries
Gordonvale State High School
01.2018
Certificate II - Hospitality
Churchill Education
01.2017
Certificate II - Tourism
Churchill Education
01.2017
Certificate II - Salon Assistance
Cairns TAFE
01.2017
RSA Certificate -
01.2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Organization and time management
- Verbal communication
Certification
- Certificate II Salon Assistance, Cairns TAFE, 11/01/17
- Certificate II Creative Industries, Gordonvale State High School, 11/01/18
- Certificate II in Hospitality, Churchill Education, 11/01/17
- Certificate II in Tourism, Churchill Education, 11/01/17
- RSA Certificate, 11/01/19
Hobbies and Interests
The Regional Institute of Performing Arts, 2006, Dance Junction, 2007-2011, Dance Heaven, 2012-2014, Backstreet Dance, 2016-current, America, 2015-2016, 2024-2025, New Zealand, 2013, Fiji Island, 2008
Timeline
Service supervisor
Coles Mt Sheridan
03.2022 - 07.2023
Client Advisor
Amplifon
07.2021 - 02.2022
Unpaid Work
Joe's Pizza Earlville
08.2017 - 08.2017
Unpaid Work
Child's World Bentley Park
06.2016 - 06.2016
Floor Sales
Kmart Mt Sheridan
09.2015 - Current
Cashier
Red Rooster
02.2015 - 08.2015
Student Dance Teacher
Dance Heaven
01.2014 - 01.2015
Certificate II - Creative Industries
Gordonvale State High School
Certificate II - Hospitality
Churchill Education
Certificate II - Tourism
Churchill Education
Certificate II - Salon Assistance
Cairns TAFE
RSA Certificate -
Year 12 graduate -
Gordonvale High School
Year 7 Graduate -
Hambledon State School