Kaitlyn Fredriksen
Gold Coast,Australia
Summary
Friendly and compassionate persona. Interested in learning more about others as well as the world around us. Proven to enhance customer satisfaction and efficiency at Dunlop Billiards through reliability and hardwork. Works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender/Server
Dunlop Billiards
Barrie, Canada
08.2022 - 12.2024
- Ensuring that all customers are well taken care of including drink, food and table service
- Preparing drink orders with clear communication between other servers
- Balanced daily registers and generated sales reports for management and bar keyholder
Server
Thai Bamboo
Barrie, Canada
09.2022 - 11.2023
- Maintained friendly and helpful persona while seating, serving and dealing with customers
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Bachelor of Science - Neuroscience
Bishop’s University
Lennoxville04-2022
Skills
- Promoting efficiency
- Health codes compliance
- Bar restocking
- Highly reliable
- Memory retention
- Outstanding customer service
- Identification verification
Extracurricular Activities
Varsity Soccer Team, Lennoxville, QC, Heavy time commitment and year-round training programs. Opportunities for both responsibility and leadership roles.
A very dedicated individual as shown through my discipline and commitment to several sports teams reaching as far as the University level. Also shown through my love of plants and caring for numerous different species with varying needs.
Certification
- In the process of receiving my RSA training as well as Food Handler's.
References
- Cindy Wellwood, +1 705 627-4396, Upper Canada Child Care (Lead Supervisor)
- Angela Guerin, +1 705 333-7522, Upper Canada Child Care (Site Supervisor)
- Stephanie Purcell, +1 705 305-2885, Dunlop Billiards (Owner)
Timeline
Server
Thai Bamboo
09.2022 - 11.2023
Bartender/Server
Dunlop Billiards
08.2022 - 12.2024
Bachelor of Science - Neuroscience
Bishop’s University
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