Summary
Overview
Work History
Skills
Awards and Achievements
Certification
Technological Information
Education
Timeline
Generic

Kaitlyn Green

Summary

Enthusiastic Business Administration Trainee in HR Operations that demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bringing positive attitude and commitment to continuous learning and growth. Offering solid foundation in business principles and strong desire to learn and grow in a professional setting and contributes knowledge of administrative duties and company processes, as well as data management and project support.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Business Administration Trainee

Campbelltown City Council
01.2024 - Current

HR & Recruitment Administration:

  • Provide high-quality administrative support the HR Operations Coordinator and HR Business Partners.
  • Provide assistance & support in the end-to-end recruitment process – Interview Management, Reference checking, Pre-Employment Medicals, Collecting compliance documents.
  • Management of Compliance documents with the appropriate correct naming conventions.
  • Ensuring a high level of customer service to internal and external stakeholders with a focus on continuous improvement.
  • Management of Inboxes
  • Assist in the implementation of HRIS system
  • Updating employee information and recruitment on HRIS systems.
  • Prepare and issues applications for Hybrid Working Applications, Certificate of Services, Staff benefits, Manage working with Children Checks.
  • Updating Councils Intranet website with the latest updates on Job descriptions/ Change of Position Titles.
  • Assist in weekly Payroll Audits.
  • Assist in events that are run by the Civic Events Team.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

All Rounder

Coffee Gossip Narellan Town Centre
10.2021 - Current
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Prepared bank deposit slips accurately and efficiently for submission to financial institutions on a daily basis.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Cultivated warm relationships with regular customers.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Handled cash transactions efficiently while adhering to company policies for secure financial management.
  • Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.

Canteen Assistant

Camden & District Netball Association Canteen
03.2022 - 10.2023
  • Cleaned and sanitized surfaces, tools and equipment.
  • Restocked condiments, beverages and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Assisted in achieving optimal stock levels by regularly monitoring inventory and recommending appropriate adjustments to ordering schedules.
  • Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room.
  • Received and stored incoming supplies according to procedures.
  • Followed all proper handling procedures for prepared foods, ingredients and leftovers.
  • Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
  • Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.

Work Experience

Itravel
08.2023 - 08.2023
    • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
    • Gained valuable experience working within the travel industry , applying learned concepts directly into relevant work situations.
    • Sorted and organized files, spreadsheets, and reports.
    • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
    • Built strong relationships with clients through exceptional communication and personalized service.
    • Organized trips for individual, family and business traveller's.

Skills

  • Effective communication skills with a variety of stakeholders - Internal and External
  • Ability to provide excellent customer service
  • Appointment scheduling
  • Customer relationship management
  • Excellent organizational abilities for making reservations through internal or external channels
  • Attention to detail
  • Prioritize tasks and manage time effectively
  • Possess strong written and verbal interpersonal skills
  • Experience working in a local government setting
  • Strong commitment to producing high-quality results with a focus on learning and growth
  • Adaptable of flexibility in a range of work environments
  • Exceptionally strong problem-solving abilities
  • Ability to work in a delicate, confidential and political context

Awards and Achievements

  • Nominated in My Gateway's Apprentice & Trainee Awards
  • 2024 BOLDS Finalist Award - Staff Excellence Awards for Salary System Project
  • Attaining success in postsecondary education:

- Certificate III in Business Administration

- Certificate II in Workplace Skills

- Workplace Safety Induction – White Card

- First Aid and CPR Certificate

  • Employee of the month - Multiple occasions.


Certification

  • Certificate III Business
  • Statement of Attainment Certificate II Workplace Skills
  • Completion of Record of School Achievement
  • Work Health and Safety General Construction Induction - White Card
  • Statement of Attainment - First Aid and CPR

Technological Information

Software Programs Microsoft Word - Microsoft PowerPoint - Microsoft Excel Microsoft Outlook Calendar - Microsoft Teams - Microsoft OneNote - Adobe Acrobat

Education

  • Certificate III Business Administration, Australian College of Commerce and Management

  • Statement of Attainment Certificate II Workplace Skills, Australian College of Commerce and Management


  • Completion of Record of School Achievement, Elizabeth Macarthur high School






Timeline

Business Administration Trainee

Campbelltown City Council
01.2024 - Current

Work Experience

Itravel
08.2023 - 08.2023

Canteen Assistant

Camden & District Netball Association Canteen
03.2022 - 10.2023

All Rounder

Coffee Gossip Narellan Town Centre
10.2021 - Current
Kaitlyn Green