Kaitlyn Thistleton
Cooma,Australia
Summary
Dedicated professional eager to embrace new challenges and expand skill sets. Demonstrates a strong work ethic and adaptability, complemented by exceptional interpersonal abilities. Proven ability to work independently while swiftly acquiring new competencies.
Overview
11
11
years of professional experience
Work History
Sales Assistant
Rivers
Cooma, NSW
06.2023 - 04.2025
- Greeted customers and provided exceptional customer service.
- Operated cash registers and provided customer service.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Used product knowledge to suggest items to match client needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Handled returns and exchanges according to company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Kitchen Hand/Cashier
Ampol truck stop
Cooma, NSW
11.2022 - 12.2023
- Provided support for processing customer orders.
- Sanitized cookware and utensils.
- Assisted in preparing and organizing ingredients meticulously.
- Executed cash transactions efficiently.
- Delivered exceptional dining service.
Administrator
Sir William Hudson Memorial Centre
Cooma, NSW
07.2022 - 06.2023
- Answered incoming calls and responded to customer inquiries.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Implemented filing systems to improve document organization and retrieval.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Performed data entry tasks into computer databases from paper documents.
- Assisted with banking duties.
- Printing and laminating required documentation, informational brochures, and assisting with any activities for the residents within the facility.
- Maintained confidentiality of sensitive documents and information meticulously.
Kitchen Hand/Customer Service Cashier
AMPOL TRUCK STOP, ADDRESS
COOMA, NSW
01.2019 - 09.2019
- assisted customers with their orders.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
- Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
- Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
- Answered phone calls to assist customers with questions and orders.
Education Support Trainee
cooma public school
Cooma, NSW
01.2014 - 11.2015
- I worked alongside staff members and teachers to learn related job tasks and roles.
- Assisting the teacher within the classroom.
- Assisting students with learning activities.
- Preparation with organized lessons.
- Supervision of students, indoors and outdoors.
- Demonstrated and applied diverse learning strategies from study requirements.
- Fulfilled every practical study requirement.
Retail Sales Worker
Sam's Warehouse
Ulladulla , NSW
11.2013 - 07.2014
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Maintained store cleanliness and organization.
- Provided excellent customer service by responding to all customer inquiries promptly.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Education
FIRST AID -
NOWRA TAFE
NOWRA01.2015
CERTIFICATE III - IN EDUCATION SUPPORT
NOWRA TAFE
NOWRA01.2015
SCHOOL CERTIFICATE - YR 10
ULLADULLA HIGH SCHOOL
ULLADULLA01.2013
Skills
- Customer service
- Cash handling
- Sales processing
- Product knowledge
- Visual merchandising
- Inventory management
- Data entry
- Effective communication
- Problem solving
- Team support and assistance
- Cash register operation
- Adaptability and flexibility
- Telephone etiquette
- Resourceful and analytical
References
- Debbie Payne, Resigned General Manager of SWHMC, 0404274289
- Rishi Sharma, Resigned Manager of Ampol Truck Stop, 0468757006
- Nicole Smith, manager of Rivers, 0415995860
Timeline
Sales Assistant
Rivers
06.2023 - 04.2025
Kitchen Hand/Cashier
Ampol truck stop
11.2022 - 12.2023
Administrator
Sir William Hudson Memorial Centre
07.2022 - 06.2023
Kitchen Hand/Customer Service Cashier
AMPOL TRUCK STOP, ADDRESS
01.2019 - 09.2019
Education Support Trainee
cooma public school
01.2014 - 11.2015
Retail Sales Worker
Sam's Warehouse
11.2013 - 07.2014
FIRST AID -
NOWRA TAFE
CERTIFICATE III - IN EDUCATION SUPPORT
NOWRA TAFE
SCHOOL CERTIFICATE - YR 10
ULLADULLA HIGH SCHOOL
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