Kaitlyn Treacy
Townsville
Summary
Hardworking and passionate individual with strong organizational skills, ready to contribute to team success in achieving company goals. Proven ability to handle multiple projects simultaneously while ensuring accuracy. Effective at prioritizing tasks and consistently meeting deadlines. Known for being organized and dependable, successfully managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with a proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Spare Parts Administrator - Full-time
Brown & Hurley
02.2022 - Current
- Data entry of incoming stock
- Versatile in all departments when needed
- Communicate with vendors and freight companies
- Organise freight when needed at work or with vendors
- Manages overflow calls and emails
- Manages incoming and outgoing freight
- Works independently with other departments
- Reviews and checks all freight invoices, ensuring it is allocated correctly for payment
- Following up invoices from vendors within a timely manner
- Ensures all invoice are entered in a timely manner
- Responds or forwards emails to correct team members
- Receipt all inbound freight (stock order, VOR & daily) making sure all pricing is correct
- Demonstrated flexibility by adapting to various roles within the department as needed.
- Communicate with vendors ie incorrect shipped products/ stock order quality control
- Maintaining inbound freight spreadsheet for value tracking & review weekly – send remainders to staff to charge freight
- Maintain lost freight ensuring it is accurately tracked for expense purposes/ reporting
- Compile outbound freight quotations for invoices being sent
- Books freight collections from external vendors
- Track and trace freight where required, communicates with transport providers for updates
- Orders consumables for warehouse when needed
- Organises returns to vendors
Retail Assistant (3ic) - Part- Time
Goldmark
11.2019 - 02.2022
- Extension from casual position duties
- Determines customers’ needs and provide exceptional customer service
- Maintains the highest level of service, quality, and cleanliness
- Opens and closes store
- Deals with returns and exchanges or customer complaints
- Store administration
- Supervise and manage team members in the absence of the store manager
- Communicating with suppliers for stock orders and queries (email, Phone)
- Professional skills in communication including email, phone, and verbal
Retail Assistant - Casual
Goldmark
07.2018 - 11.2019
- Spending considerable time exploring each customer’s needs, demonstrating options, and making product recommendations
- Provide the customer with the best deals and options including Jewellery Care Plans
- Understand the stores and personal sale targets
- Professional environment
- Ensure products are receipted, unpacked, correctly priced and place throughout the store
- Providing an enjoyable shopping experience and friendly, informative, attentive service
- Constantly enhancing product knowledge to provide expert advice
- Worked across all JPL Group branches (Angus & Coote and Prouds)
- General housekeeping for the store (i.e., Wiping windows, vacuuming, cleaning, and polishing jewellery)
Cleaning Assistant
ET Enterprises
12.2017 - 05.2018
- Assisted with Housekeeping, Bond cleaning and Commercial cleaning
- Executing the tasks on time
- Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
- Working as a team to get the task done in a prompt time
- Handled equipment, chemicals, and materials properly and with caution.
- Driving the company van to job sites
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used time management and efficient cleaning methods to meet deadlines.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Retail Assistant
Sportspower
01.2016 - 06.2016
- Opening and closing the store when required
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Working as a team to decide what to put as the display
- Informing customers of the current deals within the store
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Retail
Toyworld
03.2015 - 12.2015
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Opening and closing the store when required
- Boosted sales by creating visually appealing retail displays to showcase available products and services.
- Set up new sales displays each week with fresh merchandise.
- Addressed customer needs and made product recommendations to increase sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Improved store appearance, keeping aisles clean and uncluttered for an enjoyable shopping experience.
- Enhanced customer satisfaction by maintaining a well-organized stockroom and quickly replenishing merchandise on the sales floor.
- Handled cash, credit, and debit transactions with precision, ensuring accurate drawer counts at the end of shifts.
Education
High School Diploma -
Blackheath & Thornburgh College
Charters Towers, QLD11-2016
Skills
- Reliable, trustworthy, and very honest
- Excellent attention to detail
- Eager to learn and a hard worker
- Analytical problem solving
- Work well in both team and individual pursuits
- Work well unsupervised, prepared to undertake training
- Great customer service skills both in person and online
- Knowledge of point of sale
- Enjoy identifying customer solutions to help them achieve their needs
- Experience with customer centric and KPI oriented
- Ability to multi-task, highly adaptable to change and ambiguity
- Strong interpersonal and people management skills
- Computer skills
Certification
- 4th Highest Average Sale for Queensland - May 2020, Goldmark
- Opens Queensland Drivers Licence
- Passed police checks
- Responsible Service of Alcohol
Timeline
Spare Parts Administrator - Full-time
Brown & Hurley
02.2022 - Current
Retail Assistant (3ic) - Part- Time
Goldmark
11.2019 - 02.2022
Retail Assistant - Casual
Goldmark
07.2018 - 11.2019
Cleaning Assistant
ET Enterprises
12.2017 - 05.2018
Retail Assistant
Sportspower
01.2016 - 06.2016
Retail
Toyworld
03.2015 - 12.2015
- 4th Highest Average Sale for Queensland - May 2020, Goldmark
- Opens Queensland Drivers Licence
- Passed police checks
- Responsible Service of Alcohol
High School Diploma -
Blackheath & Thornburgh College
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