Kaito Nagai
Plainland,QLD
Summary
I have been working in the customer service industry and interacting with people for many years. This has allowed me to provide high-quality customer service.
Especially, I have gotten strong communication skills and the way to build good team work. Therefore, when I work at a cram school, I need to understand what students' problems, and cooperate with colleagues in order to let their learning effective.
Overview
8
8
years of professional experience
Work History
Teacher
Cram School
02.2021 - Current
- Graded and evaluated student assignments, papers, and course work
- Advised and counseled students to help them develop English and Math skills and knowledge required to succeed
Bartender
Minus One
10.2022 - 11.2023
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
- Served high customer volumes during special events, nights, and weekends
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory
- Maintained clean and sanitized bar area, beer lockers, refrigeration and storage areas
Restaurant Waiter
Café Restaurant GUST
01.2017 - 01.2020
- Explained menu items and suggested appropriate options for food
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
- Answered customers' questions, recommended items, and recorded order information
- Bussed and reset tables to keep dining room and work areas clean
Education
Bachelor of Business Admin - Economics
Osaka Metropolitan University
Japan09.2024
Skills
- Team Player
- Strong communication skills in English and Mandarin
- Ability work days, nights, weekends for the duration of the season
- Microsoft ( Word / Excel )
- Demonstrated ability to be Math minded
Working Holiday
Australia- Start on 18/09/2024
Taiwan-10/2022-10/2023 (1 year)
Learn Mandarin / Restaurant service / Hostels Cleaner
Languages
Japanese
Native or Bilingual
English
Professional Working
Chinese (Mandarin)
Professional Working
Timeline
Bartender
Minus One
10.2022 - 11.2023
Teacher
Cram School
02.2021 - Current
Restaurant Waiter
Café Restaurant GUST
01.2017 - 01.2020
Bachelor of Business Admin - Economics
Osaka Metropolitan University
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