Kaiya De Kleuver
Cranbourne,VIC
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load
Overview
7
7
years of professional experience
Work History
Front End Part-Time Night Supervisor
Woolworth's Supermarket
10.2019 - Current
- Developed strong relationships with staff members through effective communication and leadership efforts.
- Facilitated smooth shift transitions by maintaining open communication between day and night teams.
- Collaborated with daytime supervisors to develop strategies for improved efficiency across all shifts.
- Managed inventory control, ensuring adequate supplies were available for nightly operations.
- Ensured a clean and organized work environment by directing nightly cleaning tasks and routine maintenance activities.
- Implemented new policies and procedures to improve overall performance of the night shift team members.
- Improved employee performance by conducting regular evaluations and providing constructive feedback.
- Oversaw financial transactions during the night shift, performing audits and reconciliations as necessary to ensure accuracy.
- Assisted upper management in evaluating potential candidates for promotions within the company based on their achievements as part of the night supervision team.
- Upheld federal safety standards and environmental disposal protocols.
- Assisted customers with complaints, questions, and concerns.
Fresh Service/Cashier/Customer Enquiry
Ritchie's Super IGA
11.2017 - 01.2020
- Handled customer inquiries, resolving issues promptly for increased satisfaction.
- Enhanced store productivity by maintaining a clean and organized cashier area.
- Provided exceptional customer service, resulting in repeat business and positive feedback from patrons.
- Processed returns and exchanges efficiently, adhering to store policies and procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Nursing
Chisholm Institute
Berwick, VIC06.2025
Cranbourne Secondary College
Cranbourne, VIC12.2021
Hair Dressing
Chisholm Institute
Berwick, VIC08.2020
Skills
- Risk Management
- Problem-solving skills
- Time Management
- Relationship Building
- Compassionate Caregiving
- Bedside manner
- Empathy and Compassionate Care
- Calm Under Stress
- Patient relationship building
references ;
William Clark
Nightfill Manager, Woolworth's Cranbourne North
Mobile: 0414 552 716
Lachlan Sinclair
Fresh Department Manager, Woolworth's North
Mobile: 0406 314 488
Timeline
Front End Part-Time Night Supervisor
Woolworth's Supermarket
10.2019 - Current
Fresh Service/Cashier/Customer Enquiry
Ritchie's Super IGA
11.2017 - 01.2020
Nursing
Chisholm Institute
Cranbourne Secondary College
Hair Dressing
Chisholm Institute
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