Experience Field Technical Specialist with 3 years providing technological insight for managing biomedical repairs, installation and configuration. Hands-on leader providing assistance with optimizing systems to address dynamic needs, improve collaboration with clients , planning and support, including in-field testing and staff training.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Specialist
Chemtronics Biomedical Engineering
07.2023 - Current
Lead timely pre-installation inspections and installations of biomedical equipment and analytical systems, collaborating with the Regional Operations Manager and Senior Management Team for successful deployments.
Advocate for and raise awareness of all safety, health, and environmental protocols to foster a positive and healthy work environment for employees and visitors.
Prioritise urgent requests in a timely manner.
Foster collaboration within the engineering community by providing support and knowledge on best practices and standards
Assist in the training of customers in the proper use of medical equipment being used in the hospital or medical clinic.
Service Engineer
Chemtronics Biomedical Engineering
02.2021 - 07.2023
Compliance testing, repair, and testing of medical equipment
Assisting customers with troubleshooting, providing appropriate solutions and alternatives within short timeframes
Providing instructions and training to other employees based on their acquired skills
Servicing a wide range of medical equipment, such as lung function equipment, medical gas blenders, infusion pumps, defibrillators, electrosurgical units, and vital signs monitors.
Provide evidence-based biomedical and technical advice to customer on asset lifecycle management, repair, service, disposal and replacement
Quality Inspector
Techtronic Industries Co. Ltd
- 02.2020
Recommending adjustments to the assembly, production process or design of units
Reporting inspection data and discussing test results with global support
Testing a large range of power tools and outdoor equipment from different brands including: Ryobi, AEG, Homelite, Empire, Kango, Hart, Vax, Dirt Devil and Hoover.
Process Engineering Intern
Mondelez (Cadbury)
02.2019 - 05.2019
Data collection and analysis to identify abnormalities in the process of chocolate making and machinery using focused improvement problem solving and process capability improvement tools
Creation and validation of the process of lubrication and its related standards for critical processes
Assisting in identifying the production line bottleneck
Summarising findings and validation of process conditions with supportive documentation.
Education
Bachelor of Engineering (Electrical and Electronic) with a Major in Electrical and Power Systems -
Swinburne University of Technology
Melbourne, VIC
09.2019
Skills
Analytic Problem Solving
Customer service
Root cause Analysis
Emotional Intelligence
Interpersonal Skills
Microsoft Office
Cross-cultural Competence
Programming ( C, C, VBA)
Additional References
More references available upon request.
Core Values
Accountability
Empathy
Honesty
Professional Development
Transparency
Integrity
Personal Information
Title: Technical Specialist
References
Heli Nayak, Service Manager, Chemtronics Biomedical Engineering, 0417 306 189, hnayak@chemtronics.com.au
James Mcinherney-Grubb, Service Technician, Chemtronics Biomedical Engineering, 0447 649 622, JMGrubb@chemtronics.com.au
Certification
Vyaire Medical - Pulmonary function test equipments
Boston Scientific - Auriga XL 4007/30W
- Greenlight XPS
Sarstedt - High Speed Sorter
Timeline
Technical Specialist
Chemtronics Biomedical Engineering
07.2023 - Current
Service Engineer
Chemtronics Biomedical Engineering
02.2021 - 07.2023
Process Engineering Intern
Mondelez (Cadbury)
02.2019 - 05.2019
Quality Inspector
Techtronic Industries Co. Ltd
- 02.2020
Bachelor of Engineering (Electrical and Electronic) with a Major in Electrical and Power Systems -
Swinburne University of Technology
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