Kalan Carroll
Townsville
Summary
Dynamic and dedicated professional with experience at Hungry Jacks, excelling in customer service and teamwork. Proven ability to multitask effectively while maintaining high standards of quality. Recognized for enhancing customer satisfaction and training new team members, demonstrating strong communication and problem-solving skills in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Crew Member
Hungry Jacks
02.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
- Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
Crew Member Cook
McDonald's
10.2021 - 01.2022
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
- Collaborated with team members to provide seamless customer service during peak hours.
- Promoted a safe working environment by strictly adhering to safety procedures and promptly addressing potential hazards.
Education
Human Resource Management
Course
QLD03-2026
High School Diploma -
Southern Cross Catholic Collage
Townsville, QLD11-2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Strong work ethic
- Scheduling
- Communication
- Reliability
Timeline
Crew Member
Hungry Jacks
02.2022 - Current
Crew Member Cook
McDonald's
10.2021 - 01.2022
Human Resource Management
Course
High School Diploma -
Southern Cross Catholic Collage
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