Kalani Fallon

- Installing premium hi-fi, security and intercom systems to blue chip residents and commercial spaces in the Byron shire.

- Using jig-saws and reciprocators to accurately cut out templates for speakers.

- Running cables through conduit, through roofs, under houses, up and down cavities and through gardens to achieve solutions for clients.

- Using Hammer drills, drills and impact drivers to install cameras, wireless access points and speakers into clients homes and businesses.

- Running updates and services for Sonos systems

- Shovelling wheelbarrows of stone aggregate

- Operating Dingo machines to dig out driveways, roads etc

- Using brush-cutters, secatuers, rakes and other gardening equipment to manage gardens.

- Operating lawn mowers and whipper snippers to maintain lawns

- Working long days enduring high-intensity manual labour in the middle of summer

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed real estate transactions.
• Communicated with clients to understand property needs and preferences.
• Maintained connections with clients to encourage repeat business and referrals.
• Advised clients on market conditions and property value for informed decision-making.
• Presented purchase offers to sellers for consideration.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Advertised client properties through websites, social media, and real estate guides.
• Reviewed market research data and changed sales plans accordingly.
• Conducted comprehensive market analysis to identify opportunities for investors.

• Guided groups of up to 32 people on scheduled tours.
• Entertained groups of guests with facts of local landmarks, Flora and Fauna
• Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
• Shared historical and cultural context to keep tour informative and provide more profound understanding of area.

• Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
• Handled over 50 calls a day (warm & cold calls) with a conversion rate of 10%
• Planned and directed staff training and performance evaluations.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Evaluated performance against goals and implemented appropriate development plans.