Kalani Stokman

• Enhanced customer satisfaction by implementing efficient bar operations and service standards.
• Completed bar opening and closing procedures.
• Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Served high customer volumes during special events, nights, and weekends.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Assisted with staff training on beer and drink knowledge.
• Assisted bar manager with inventorying beverage stock and bar supplies.
• prepared pre-batch

• Monitored and analyzed payouts, hand-delivered cash prizes and submitted payout reports.

• Worked with TAB, KENO and Pokies.

• Worked flexibly between both the gaming and restaurant bar.

• Mixed and served both alcoholic and non-alcoholic drinks for customers.

• Prepared cocktails from bar recipes and served wine, draft and bottled beer.

• Trained new bartenders on the open and close procedures and drink preparations.

• Followed RSA for preventing intoxication.

• Maintained a clean and tidy workplace.

• Greeted customers with friendliness and professionalism.

• Achieved production targets by maintaining high productivity levels and communicating effectively with team members regarding orders and fulfillment.

• Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes and prepared shipments.

• Minimized waste and reduced volume of packaging materials used to prepare shipments.

• Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.

• Accurately measured and weighed packages to review dimensions and verify compliance with specifications.