Senior Sales Associate
- Contributed towards strategic planning initiatives aimed at driving continuous improvement within the sales department's operations.
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
- Developed a deep understanding of the company''s products and services to effectively communicate their benefits to potential customers.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Built relationships with customers and community to promote long term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.