Motivated worker committed to providing high-quality standards for the best possible customer experiences. Positive, infectious personality with excellent interpersonal and relationship-
building skills, improving customer satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Factory Worker
Norco
01.2021 - 09.2022
Carefully packaged finished products and prepared for shipment.
Unloaded and loaded items from conveyors, machines, and conveyances.
Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
Maintained a highly clean work environment.
Online Game Administrator
03.2016 - 07.2020
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Managed workers and delegated appropriate tasks.
Internship Student
TAFE NSW And Bluesfest
11.2018 - 04.2019
Helped with administrative support by managing volunteer workers.
Analysed problems, identified solutions and made situation-based decisions.
Customer Service Assistant
MBS Festival
10.2018 - 10.2018
Collected feedback and made the appropriate changes to meet patron and customer satisfaction.
Resolved any safety hazards or risks that appeared during the event, and took the necessary steps to prevent any future incidents from occurring.
Customer Service Cashier
B & B Produce
07.2017 - 06.2018
Maintained clean and tidy checkout area.
Answered any questions regarding products sold within the store.
Responsible for manual labour tasks such as lifting and loading of heavy product.
Food Handler
Lismore TAFE
03.2017 - 03.2017
Maintained customer satisfaction by preparing orders accurately.
Maintained clean, trash-free workspaces.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Waiter
The Coffee Club
10.2016 - 02.2017
Learned basics in safe food handling and food preparation; waiting; clearing, stacking and cleaning dishes.
Education
Certificate IV - Game And Interactive Media Design
Lismore TAFE
Lismore, NSW
2020
Diploma - Event Management
Lismore TAFE
Lismore, NSW
2018
Certificate III - Event Management
Lismore TAFE
Lismore, NSW
2016
No Degree -
Byron Bay High School
Byron Bay, NSW
2016
Skills
Hospitality Experience
Customer Experience
Customer Complaint Resolution
Computer Proficiency
Team-oriented Personality
Multi-Tasker
Excellent Communication Skills
Respectful and Open-minded
Punctual and Efficient
Positive Attitude and Energetic
Driven and Dedicated
Timeline
Factory Worker
Norco
01.2021 - 09.2022
Internship Student
TAFE NSW And Bluesfest
11.2018 - 04.2019
Customer Service Assistant
MBS Festival
10.2018 - 10.2018
Customer Service Cashier
B & B Produce
07.2017 - 06.2018
Food Handler
Lismore TAFE
03.2017 - 03.2017
Waiter
The Coffee Club
10.2016 - 02.2017
Online Game Administrator
03.2016 - 07.2020
Certificate IV - Game And Interactive Media Design