Kaleb Yates
Port Macquarie,NSW
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organisational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Personal Care Worker
Bolton Clarke
12.2024 - Current
- Provide compassionate care and support to elderly residents, ensuring their comfort and well-being
- Monitor and document health conditions, promptly reporting any changes to nursing staff
- Foster a positive and engaging environment through meaningful interactions with residents
- Adhere to healthcare protocols, ensuring a safe and hygienic living space
Lodge Manager
Muniong Ski Club
06.2024 - 10.2024
- Manage lodge operations, ensuring guest satisfaction through efficient service and processes
- Oversee inventory and maintenance, maintaining high facility standards for guest satisfaction
- Prepare and serve 3 course meals, lunch and breakfast
- Providing a dining experience with diverse menu options
- Handle housekeeping and facility upkeep, ensuring a clean and welcoming environment
- Negotiate supplier contracts, achieving cost savings while maintaining quality inventory
Banking Consultant
ANZ
12.2023 - 06.2024
- Demonstrated strong customer service skills, efficiently handling transactions and inquiries, enhancing client satisfaction and bank reputation
- Accurately processed financial transactions, identifying discrepancies quickly, ensuring error-free operations and maintaining financial integrity
- Ensured compliance with banking regulations by meticulously verifying documents, safeguarding customer data, and reducing risk exposure
- Assessed client financial needs, crafting tailored solutions and ensured long-term customer satisfaction
Lodge Attendant
Kahane Ski Club
06.2023 - 10.2023
- Crafted daily three-course meals and hot breakfasts, enhancing guest satisfaction
- Communicated effectively with guests and staff, fostering a welcoming environment
Assistant Manager
Red Rooster
09.2016 - 05.2023
- Delivered excellent customer service while working in a fast-paced environment
- Managed inventory control, including scheduling of deliveries and stock maintenance and monitoring
- Monitored food preparation methods to ensure compliance with recipes, portion control, and presentation standards
Education
Diploma of Leadership And Management -
Target Training
Armidale07-2022
Higher School Certificate (HSC) -
Armidale Secondary College
Armidale10-2020
Skills
- Analytical Problem-Solving
- Personable demeanour
- Active listening
- Team leadership
- Dispute Resolution
- Customer service
Timeline
Personal Care Worker
Bolton Clarke
12.2024 - Current
Lodge Manager
Muniong Ski Club
06.2024 - 10.2024
Banking Consultant
ANZ
12.2023 - 06.2024
Lodge Attendant
Kahane Ski Club
06.2023 - 10.2023
Assistant Manager
Red Rooster
09.2016 - 05.2023
Diploma of Leadership And Management -
Target Training
Higher School Certificate (HSC) -
Armidale Secondary College
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