Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

KALEESHA RATA

Dakabin,QLD

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in maintaining high standards of customer service during high-volume, fast paced operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Boost Juice
05.2023 - 05.2024
  • Prepared and served juices and blended drinks.
  • Contributed to a positive work environment through effective communication and teamwork with colleagues.
  • Resolved customer complaints professionally, ensuring they left satisfied with their experience at the store.
  • Managed cash register transactions accurately while handling customer payments securely and efficiently.
  • Provided personalized recommendations for customers with dietary restrictions or allergies, ensuring their needs were met safely and deliciously.


Senior Team Member

SUBWAYRestaurants
10.2022 - 04.2023
  • Responsible for restaurant operations (labor, inventory variance) during assigned shifts, including opening and closing restaurant
  • Completed checklists and procedures for cash reporting, inventory control, and scheduling during shift
  • Directed, trained and motivated Team Members during shift on each of the workstations
  • Assisted customers with orders, prepared food to customer specifications, operated cash registers, maintained food safety and sanitation methods and actively monitored food ingredient temperature for safety and quality.

Team Member

Domino's Pizza
03.2021 - 08.2022
  • Responsibilities included taking phone calls, filling out specific orders, making pizzas, efficient use of time management, completing cash transactions with customers and customer service
  • Skills required for this title: excellent organizational and communication skills, efficient time management, a positive and work ethic attitude, professionalism, ability to handle difficult customers/situations.

Back of House Team Member

Brooklyn Donut & Coffee Co
04.2022 - 07.2022
  • Undertook general duties such as working to production schedules and meeting daily outputs, stock rotation and correct storage of products, record keeping relevant to food production, temperature control, labeling products, cleaning and sanitizing equipment and kitchens, reporting of anything that may affect product quality or OH&S in order to comply with laws and company policies
  • Produced and maintained a consistently high level of food preparation and presentation
  • Prepared fillings daily, decorated products to company standards, worked with products such as chocolate and creams.

Education

High School Diploma -

Dakabin State High School
Dakabin, QLD
11.2022

Skills

  • Experienced in operating cash registers and clear communication to customers
  • High standard presentation and a keen eye for detail
  • Ability to work in a fast-paced environment and handle difficult situations
  • Efficient Time Management
  • Physical Endurance
  • Attention to detail
  • Goal Driven

Certification

  • Certificate III in Business, Australian Retail College, Australia, Queensland, 2022
  • Certificate II in Hospitality, Training Direct, Australia, Queensland, 2022
  • Certificate II in Animal Studies, Dakabin State High School, Australia, Queensland, 2022
  • Responsible Service of Alcohol (RSA), Training Direct, Australia, Queensland, 2022

References

  • Sue Rigo-Rocco, Trainer/assessor, +61 7 3844 1300, suerigorocco@fir.edu.au
  • Emily, Cooperate Business Coach, +61 430 631 250, elaird88@hotmail.com
  • Roberto, Corporation Business Coach, 0477 948 622, r.moran1985@gmail.com
  • Kym, Restaurant Manager, +61 409 624 540, Shonde68@gmail.com
  • Lorie - Business Owner. +61 408 953 008, boost.busselton@outlook.com

Timeline

Team Member

Boost Juice
05.2023 - 05.2024

Senior Team Member

SUBWAYRestaurants
10.2022 - 04.2023

Back of House Team Member

Brooklyn Donut & Coffee Co
04.2022 - 07.2022

Team Member

Domino's Pizza
03.2021 - 08.2022

High School Diploma -

Dakabin State High School

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KALEESHA RATA