Summary
Overview
Work History
Education
Skills
Timeline
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Kalen Bell

Broome

Summary

Versatile and dynamic, with a proven track record at Repco, enhancing customer experience and store operations. Excelled in team leadership, significantly improving team productivity and customer satisfaction. Skilled in problem-solving and customer service management, adept at driving sales through strategic merchandise displays and efficient cash handling.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Repco
05.2022 - 01.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Retail Team Leader

Repco
04.2020 - 05.2022
  • Conducted regular performance evaluations of team members, offering constructive feedback and coaching for improvement as necessary.
  • Enhanced team productivity by implementing efficient scheduling and task delegation strategies.
  • Contributed to ongoing improvement efforts by analyzing internal processes regularly and suggesting areas for potential enhancement.
  • Managed cash handling procedures, maintaining accurate records of daily transactions and deposits.

Delivery Driver

Repco
03.2020 - 04.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Events Team Member

A Plus Events
01.2022 - 11.2024

Carried heavy shit

Cleaned some of it

Education

Year 12 -

Broome Senior High School
Broome, WA
12.2017

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Store organization
  • Customer relations
  • Team building and leadership
  • Time management
  • Attention to detail
  • Customer service management
  • Staff supervision
  • Team management

Timeline

Assistant Store Manager

Repco
05.2022 - 01.2025

Events Team Member

A Plus Events
01.2022 - 11.2024

Retail Team Leader

Repco
04.2020 - 05.2022

Delivery Driver

Repco
03.2020 - 04.2021

Year 12 -

Broome Senior High School
Kalen Bell