Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalera Flux

Brassall

Summary

Dynamic retail professional with a proven track record at Just Crazy Bargains, excelling in customer service and relationship building. Recognized for enhancing customer loyalty through effective problem-solving and engaging communication. Skilled in register operation and maintaining a visually appealing sales floor, contributing to a positive shopping experience.

Overview

3
3
years of professional experience

Work History

Retail Worker

Just Crazy Bargains
03.2022 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

High School Diploma -

Ipswich State High
Ipswich, QLD
11-2025

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Relationship building
  • Sales proficiency
  • Problem-solving
  • Time management
  • Register operation
  • Complaint handling
  • Multitasking
  • Effective communication
  • Customer engagement
  • Reliable and responsible
  • Attention to detail
  • Team cooperation
  • Strong communication and interpersonal skills
  • Goal driven
  • Engaging with diverse customers
  • Excellent written and verbal communication
  • Team leadership

Timeline

Retail Worker

Just Crazy Bargains
03.2022 - Current

High School Diploma -

Ipswich State High

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Kalera Flux