Summary
Overview
Work History
Education
Skills
Timeline
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Kaley Hughes

Helensvale,Queensland

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Bell Legal Group
12.2023 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Mcdonalds Crew Member

Mcdonalds
05.2020 - 07.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Aided management in achieving staffing goals through active involvement in recruitment efforts, including interviews and orientation sessions for new hires.

Education

Diploma of Justice Studies - Law

Tafe
Southport
11.2025

Certificate III of Business Studies - Business

Helensvale State High School
Helensvale, QLD
11.2023

Skills

  • Office Administration
  • Calendar Management
  • Research
  • Reception oversight
  • Filing
  • Mail handling
  • Microsoft Outlook

Timeline

Administrative Assistant

Bell Legal Group
12.2023 - Current

Mcdonalds Crew Member

Mcdonalds
05.2020 - 07.2023

Diploma of Justice Studies - Law

Tafe

Certificate III of Business Studies - Business

Helensvale State High School

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Kaley Hughes