Kali Cheetham
Thornton
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Cashier
Harvey Norman Electrical
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shift Manager
McDonald's Fast Food Restaurant
12.2019 - 02.2024
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
Licences 4 Work
Cardiff, NSW01-2025
High School Diploma -
Francis Greenway High School
Woodberry, NSW12-2021
Skills
- Manage Budgets
- Microsoft Office
- Cash Handling
- Verbal and Written Communication
- Order Supplies
- Train Employees
- Food Safety and Sanitation
- First Aid
- Energetic and Enthusiastic
- Certificate III in Retail
- White Card
- Safety Compliance
- Customer service
- Customer service excellence
- Written and verbal communication
- Refunds and exchanges
- Merchandise restocking
- POS system operations
- Attention to detail
Referees
Available on request
Hobbies
- Craft
- Music
- Motorsport
- Pets
- Outdoor activities
Timeline
Cashier
Harvey Norman Electrical
02.2024 - Current
Shift Manager
McDonald's Fast Food Restaurant
12.2019 - 02.2024
Licences 4 Work
High School Diploma -
Francis Greenway High School
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