Kalib Philiips
Orange,NSW
Summary
Dynamic and results-oriented professional with experience at LNC earth works and the village bake house, excelling in customer engagement and team collaboration. Demonstrated ability to increase efficiency and exceed goals through strong negotiation and upselling skills. Committed to providing exceptional service, achieving a notable increase in customer satisfaction and sales targets.
Overview
2026
2026
years of professional experience
Work History
Laborer Helper
LNC earth works
Orange, NSW
05.2023 - 09.2025
- Lubricated, cleaned or repaired machinery or equipment.
- Completed measurements, layouts and job site preparation to reduce downtime.
- Repaired damaged structures using hand tools and power tools.
- Removed damaged materials and prepared surfaces for optimal installations.
- Operated equipment with strong focus on safety and ground communication.
- Performed minor maintenance tasks on tools and equipment used in the job.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Completed building repairs and maintenance to walkways, sidewalks and landscaping.
- Transported supplies to work sites, removed from trucks and organized for crew use.
- Completed routine maintenance and repair.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Coffee Shop Assistant
the village bake house
Orange, NSW
- Prepared and served hot or cold beverages.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Greeted customers and provided friendly customer service.
- Managed cash register and processed transactions with accuracy and integrity.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Education
year 10 -
Home School
Orange, NSWSkills
- Customer service and engagement
- Follow-up skills
- Persuasion techniques
- Strong negotiation
- Goal setting
- Upselling and quota achievement
- Negotiation strengths
- Team collaboration
- Friendly and enthusiastic
Affiliations
- I workout often {5-6 days a week}
- Hike and run most days including weekends.
- I fish travel and camp some weekends with friends and famliy
References
References available upon request.
Timeline
Laborer Helper
LNC earth works
05.2023 - 09.2025
Coffee Shop Assistant
the village bake house
year 10 -
Home School
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