Kallum Mcwatters
Traralgon,VIC
Summary
Dedicated to providing quality service and support to customers and their equipment. Continuously gaining new skills and learning from experienced mechanical professionals. Interested in building a long career in the industry as a qualified heavy plant mechanic.
Overview
8
8
years of professional experience
Work History
Apprentice Mechanic
William Adams CAT
02.2019 - Current
- Improved vehicle performance by diagnosing and repairing various machine issues in a timely manner.
- Enhanced customer satisfaction by providing efficient maintenance services and addressing concerns professionally.
- Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
- Streamlined workshop operations by maintaining a clean and organized workspace, ensuring safety standards were met at all times.
- Conducted thorough inspections of machinery to identify potential issues and recommend appropriate repair solutions.
- Supported the team in achieving quality workmanship by adhering to established industry procedures during all repair tasks.
- Provided excellent customer service through detailed explanations of repairs needed, increasing trust and repeat business opportunities.
- Reduced downtime for customers by completing routine maintenance tasks such as oil changes, tire rotations, and brake adjustments efficiently.
- Contributed to a safe working environment by following company safety policies and proactively identifying potential hazards in the workshop area.
- Increased overall shop efficiency by assisting with parts inventory management, tracking orders, and maintaining proper stock levels.
- Taking ownership for mistakes that can occour
Retail Worker
Total Tools
01.2018 - 12.2020
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
Truck Washer
Moloney Bulk Transport
01.2016 - 01.2019
- Enhanced truck cleanliness by implementing thorough washing and detailing procedures.
- Reduced vehicle downtime by efficiently coordinating wash schedules with drivers and fleet managers.
- Maintained a safe working environment through adherence to safety guidelines and proper use of cleaning equipment.
- Increased customer satisfaction by promptly addressing concerns and providing exceptional service.
Skills
- Preventive Maintenance Work
- Preventive Maintenance Procedures
- Vehicle Inspections
- Welding
- Safety Inspections
- Diagnostics and Troubleshooting
- Safety Protocols
- Diagnostic Abilities
- Time Management
- Problem Solving
- Preventative Maintenance
- Customer Service
Timeline
Apprentice Mechanic
William Adams CAT
02.2019 - Current
Retail Worker
Total Tools
01.2018 - 12.2020
Truck Washer
Moloney Bulk Transport
01.2016 - 01.2019
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