KALPANA SHARMA
Wandi,WA
Summary
Dynamic healthcare professional with a proven track record in medical administration. Excels in both independent roles and collaborative team settings. Seeks a stimulating role within a forward-thinking healthcare organisation dedicated to excellence and innovation.
Overview
4
4
years of professional experience
Work History
Medical Administrative Assistant( Trainee)
St John of God Murdoch Hospital
Perth, WA
02.2024 - Current
- Developed and managed profiles for doctors in WEBPAS.
- Created doctor rosters using Hosportal.
- Maintained accurate records of surgeries conducted by doctors through Excel spreadsheets.
- Determined the value points for all shifts worked by Doctors.
- Enhanced doctor profiles in Esendex by inputting their contact details (phone numbers, emails) and categorizing them into designated groups.
- Scanned ward time sheets and maintained accurate records.
- Ensured availability of essential supplies in the doctors lounge.
Packer
TIPTOP BAKERIES
Western Australia
08.2022 - Current
- Efficiently packaged various bread products, ensuring quality and presentation standards were consistently met
- Verified product dates and labels for accuracy, ensuring all items met regulatory and company standards before distribution
- Ensured meticulous packing of products to prevent damage and maintain freshness during transport
- Maintained a clean, sterile, and organized work environment, adhering to health and safety guidelines to uphold product integrity
- Complied with all safety protocols, contributing to a safe and efficient work environment for all team members
Volunteer Administrative Assistant(Intern)
ST JOHN OF GOD MURDOCH HOSPITAL
Murdoch, WA
05.2023 - 02.2024
- Managed a team of 135 volunteers, coordinating schedules and maintaining detailed records
- Administered volunteer background checks and maintained secure filing systems
- Created and managed volunteer profiles using the My Impact application
- Crafted and dispatched initial contact emails to volunteers, detailing necessary documentation for hospital volunteering, and followed up on missing items
- Sent reminders via email and phone about expiring qualifications, such as Working With Children Checks and essential education packages
- Conducted reference checks, sent hospital orientation and event invitations (e.g., Christmas party, informational events)
- Designed and managed volunteer rosters and coordinated event planning, including Volunteers Day and Christmas party, ensuring attention to attendance and dietary preferences
- Assisted in organizing and conducting patient information sessions
- Kept meticulous records of volunteers' qualifications and documents, including scanning and organizing into designated folders
- Coordinated with the hospital's security department to process vehicle details for the creation of security badges
- Ordered and managed inventory for volunteer name badges and uniforms
- Packaged gifts and vouchers for volunteer recognition events
- Updated and maintained volunteer contact details and records
- Prepared and assembled information packs for patient information sessions
Dental Assistant
DENTAL O SO GENTLE
Perth, WA
08.2022 - 01.2023
- Ensured sterilization of dental instruments, upholding the highest standards of cleanliness and infection control
- Managed and updated patient records efficiently, ensuring accuracy and confidentiality
- Provided direct support to dentists during treatments, enhancing patient care and treatment efficiency
- Prepared the dental room for treatments, organizing it to optimise workflow and patient experience
- Arranged dental instruments and materials meticulously, readying them for use in procedures
- Managed the stocking of dental materials, ensuring availability and readiness for all dental treatments
- Maintained a clean and sterile environment, adhering to health and safety guidelines to protect patients and staff
- Performed dental X-rays under strict safety protocols, contributing to the accurate diagnosis and treatment planning
Dentist
THE IMAGE REGENERATIVE AESTHETICS
Bangalore, India
11.2021 - 12.2021
- Oversaw comprehensive management of patient records, ensuring confidentiality and meticulous documentation of dental histories and treatment plans
- Collaborated closely with dental assistants to optimise patient care, procedure efficiency, and clinic workflow
- Developed personalised treatment plans based on thorough examinations and diagnoses, prioritising patient needs and desired outcomes
- Performed a wide range of dental procedures with precision, including preventative, restorative, and cosmetic treatments, to improve patient oral health and aesthetics
- Provided detailed education to patients, explaining treatment options, preventive care strategies, and post-treatment care, enhancing patient understanding and engagement in their oral health
- Skilfully interpreted dental X-rays, identifying underlying issues to inform accurate diagnoses and effective treatment planning
Dentist
AESTHETIC DENTAL CLINIC
Bangalore, India
03.2020 - 10.2021
- Oversaw comprehensive management of patient records, ensuring confidentiality and meticulous documentation of dental histories and treatment plans
- Collaborated closely with dental assistants to optimise patient care, procedure efficiency, and clinic workflow
- Developed personalised treatment plans based on thorough examinations and diagnoses, prioritising patient needs and desired outcomes
- Performed a wide range of dental procedures with precision, including preventative, restorative, and cosmetic treatments, to improve patient oral health and aesthetics
- Provided detailed education to patients, explaining treatment options, preventive care strategies, and post-treatment care, enhancing patient understanding and engagement in their oral health
- Skilfully interpreted dental X-rays, identifying underlying issues to inform accurate diagnoses and effective treatment planning
Education
Master of Health Administration -
Curtin University
Perth, Western Australia, Australia02-2024
Bachelor of Dental Surgery -
Sri Rajiv Gandhi College of Dental Science and Hospital
Bangalore, India01.2018
Skills
- Database Management: Proficiency in managing profiles and enhancing data in various platforms like WEBPAS, Hosportal, and Esendex This involves creating, updating, and categorizing profiles accurately
- Rostering and Scheduling: Experience in creating doctor rosters using Hosportal, demonstrating skills in scheduling and organizing shifts efficiently
- Record Keeping: Strong ability to maintain accurate records, including surgeries conducted and ward time sheets, using tools such as Excel spreadsheets
- Data Analysis: Capability to determine value points for shifts worked by doctors
- Communication and Coordination: Inputting and categorizing doctor profiles in Esendex, ensuring accurate contact details and appropriate group categorization
- Administrative Proficiency: Overall proficiency in administrative tasks related to healthcare operations, including scanning ward time sheets and maintaining records with precision
- Attention to Detail: A keen eye for detail evident in maintaining accurate records and ensuring data integrity across multiple platforms and spreadsheets
- Organizational Skills: Ability to handle multiple tasks efficiently, manage priorities, and meet deadlines in a fast-paced healthcare environment
- Curriculum development and implementation
- Proficient in organizing and facilitating patient information sessions
- Skilled in establishing profiles for volunteers, enhancing engagement and recordkeeping efficiency
- Demonstrated ability to maintain meticulous records of volunteer-related documents
- Effective in communicating with volunteers via email to coordinate event participation
- Advanced proficiency in using Excel for the creation and management of event and volunteer rosters
- Strong problem-solving skills, adept at identifying and addressing challenges proactively
- Exceptional attention to detail, ensuring accuracy in all administrative tasks
- Proven time management abilities, prioritising tasks efficiently to meet deadlines
- Highly adaptable, quickly adjusting to new situations and requirements
- Capable of managing multiple tasks simultaneously without compromising quality
Languages
- English, advanced
- Hindi, native
Technical skills
WEBPAS
Hosportal
Esendex
My Impact
Microsoft Office
References
References available upon request.
Timeline
Medical Administrative Assistant( Trainee)
St John of God Murdoch Hospital
02.2024 - Current
Volunteer Administrative Assistant(Intern)
ST JOHN OF GOD MURDOCH HOSPITAL
05.2023 - 02.2024
Packer
TIPTOP BAKERIES
08.2022 - Current
Dental Assistant
DENTAL O SO GENTLE
08.2022 - 01.2023
Dentist
THE IMAGE REGENERATIVE AESTHETICS
11.2021 - 12.2021
Dentist
AESTHETIC DENTAL CLINIC
03.2020 - 10.2021
Master of Health Administration -
Curtin University
Bachelor of Dental Surgery -
Sri Rajiv Gandhi College of Dental Science and Hospital
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