Kalsoom Sarwar

• Performed detailed diagnostic testing on mobile devices to detect and assess hardware and software faults.
• Identified and resolved issues related to device performance, display, battery, and network connectivity.
• Worked closely with quality assurance and repair teams to ensure all refurbished devices complied with company standards.
• Supported daily diagnostic operations while maintaining high efficiency and accuracy throughout the process.

• RF scanning
• Picking parcels from buffer
• Scanning and stowing parcels to the aisle.
• Scanning bags and stage them to bagging area
• Loading/unloading trucks
• Safety management
• Directing drivers to the bagging area
• Handling signals of traffic in warehouse staging area

• Shipping and receiving
• Facilitate Inventory management and inform management of low inventory
• Safety management
• Warehouse operations
• Receive, store and distribute material tools, equipment and supplies throughout the warehouse to sustain manufacturing and production activities

• Loading and unloading
• Operations support
• Warehouse logistics
• Safety management

• Answered incoming calls, directing students to individuals addressing specific needs.
• Utilized UOGIS admin portal to retrieve and deliver messages.
• Greeted incoming visitors and students professionally and provided friendly, knowledgeable assistance.
• Handled complaints and questions, and re-directed calls to other team members.
• Fulfilled student requests such as applying for new student card, generating new challan forms for late fee submission and providing assistance to get their final transcript and degree.
• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.