Pronto
Kaly Hindley
Perth,WA
Summary
Knowledgeable system specialist with a robust background in fibrotic gyroscopic sensor system management and technical support. Proven ability to streamline processes and enhance system functionality through targeted interventions. Demonstrated expertise in troubleshooting complex issues and optimizing system performance. Experienced in system analysis, troubleshooting, and optimization, delivering reliable and efficient system solutions to improve operational performance. Track record of effective collaboration, problem-solving, and technical support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
System Specialist
Hexagon
07.2024 - Current
- Provide exceptional support services to internal stakeholders by resolving technical issues quickly and accurately.
- Identify opportunities for process improvements by analyzing user feedback and monitoring key performance metrics closely.
- Conduct regular system audits, ensuring compliance with industry regulations and company policies.
- Troubleshoot critical issues swiftly, maintaining a consistently high level of system performance and reliability.
- Provide system training to production and development drill operators, survey teams, maintenance teams, and engineers.
Estimator
H-E Parts COR Cooling
11.2021 - 06.2024
- Collaborated with project managers to ensure accurate scheduling and resource allocation, improving overall project efficiency.
- Analyzed designs and performed accurate cost analysis.
- Engage in communication with clients regarding project expenses and anticipated lead times.
- Mentored junior estimators in company processes and best practices, increasing the team''s overall effectiveness.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
Radiator Fitter
H-E Parts COR Cooling
07.2021 - 06.2024
- Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
- Collaborated with team members to complete tasks on schedule, maintaining high standards of workmanship.
- Conducted quality control of materials used in construction.
- Assisted in training new employees, sharing technical knowledge and best practices for efficient operations.
- Performed detailed inspections of completed assemblies, ensuring adherence to quality standards and client requirements.
Retail Sales Manager
Cloud 9
11.2019 - 07.2021
- Sales, Stock-take, Working towards kpi's, POS system, Banking, Cleaning, Maintenance, Ordering stock, Stock replacement, People management
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Evaluated employee performance regularly, conducting annual reviews and providing constructive feedback to encourage growth and improvement.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Maintenance
The Stoke Hotel
06.2019 - 11.2019
- Day-to-day general activities to maintain hotel order, Hot tub handling, and upkeep of the hotel grounds.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information, and provided solutions to problems.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Certificate III in Carpentry and Joinery - Carpentry and Joinery
Polytechnic West, Balga
Perth, WA04.2015
Skills
- Self-management: Prioritize duties, change and adapt, use of initiative and completion of tasks, prompt and reliable
- Communication: Exceptional at dealing with customers, liaising with other staff, well-spoken
- Innovation and flexibility: Lateral thinker and creative, able to foresee potential problems
- Interpersonal skills: Polite, honest, open and approachable, likable and cheerful
Certification
- Certification III in Carpentry and Joinery
- HR Forklift Licence, 06/02/2023 - Present
- West Australian driver's license, 11/01/11 - Present
- White Card, 03/01/10 - Present
- RSA, 11/01/18 - Present
References
- Ben Snow, 0477992796, Hexagon
- Paul Adams, 0447734152, H-E Parts COR Cooling
Software
Salesforce
Core Production and Development
Timeline
System Specialist
Hexagon
07.2024 - Current
Estimator
H-E Parts COR Cooling
11.2021 - 06.2024
Radiator Fitter
H-E Parts COR Cooling
07.2021 - 06.2024
Retail Sales Manager
Cloud 9
11.2019 - 07.2021
Maintenance
The Stoke Hotel
06.2019 - 11.2019
- Certification III in Carpentry and Joinery
- HR Forklift Licence, 06/02/2023 - Present
- West Australian driver's license, 11/01/11 - Present
- White Card, 03/01/10 - Present
- RSA, 11/01/18 - Present
Certificate III in Carpentry and Joinery - Carpentry and Joinery
Polytechnic West, Balga
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