Kamal Hossain

Product Owner at Commonwealth Bank of Australia with expertise in agile project management and stakeholder engagement. Successfully defined product vision and delivered projects that enhanced customer satisfaction. Proficient in risk assessment and backlog management, consistently leading teams to achieve strategic objectives. Recognized for high-quality work in dynamic environments, excelling in user story creation and backlog prioritization.

10+ years of PM experience, managing $7M+ budget and 30+ resources across various regions.

• Cost saving – reduce the Red Hat licenses cost by 20%, ended the Red Hat 6 and Windows 2008 EOS extended life support contract, and realized approximately $500K for the platform hosting
• Optimized product offering by adding a new offering and reducing the less valued proposition to achieve maximum business value
• Built a reporting portal to analyze trends, the number of instances provisioned each month, the consumption of various operating systems, and the compliance status of different SOEs Which then feeds to build Product Roadmap, Goals and input to prioritisation and End of Life support strategy.
• Improved cyber security posture to protect banks' technology environment by implementing cyber industry standard configuration across all on-prem, AWS, and Azure servers
• Transitioned Windows 2012 Extended Security Update (ESU) agreement, legacy volume-based offering, Arc-based licensing model, and reduced ESU cost by 30%
• AusPayNet COIN solution – lead the build AusPayNet Community of Interest (COIN) solution for CBA and migrate other financial institutions (OFIs) to Transaction Network Service (TNS)
• Sterling Applications upgrade and partners migration – lead the application and IBM teams to build seven sets of Linux-based payment applications (B2Bi) and migrate internal and external business partners to new environments Budget over $7M.
• Managed, built, and migrated workload to VMware on AWS – delivered core network infrastructure, firewall transition, secured tunnels, and migrated 3,000+ VMs onto AWS
• Implement a dedicated security firewall, and segregate VMware traffic from AWS to meet APRA’s requirements
• Project management of cloud IT infrastructure consists of 300+ physical servers, 100+ network devices (Nexus, F5, GTM, LTM, FW, Riverbed, Extreme), storage (NetAPP, Eternus, EMC), telco links (Telstra, Optus, Verizon), and backup solutions (Netbackup, Veeam)
• Managed 10,000+ virtual machines, which consist of Exchange, Enterprise Vaults, Active Directory (AD), DNS, SQL, Oracle, Exalogic, Unix, Linux, Lync, DaaS (Desktop), VCS, and SharePoint servers Supported 26,000+ mailboxes migration and Exchange platform.
• Managed CBA’s Cloud environment - grew CBA’s environment from 22 Physical hosts to 90, upgraded CBA’s VMware platform from version 4.1 -> 5.0 -> 5.5 -> 6 -> 6.5, built Distributed Firewalls (dFW) and transitioned 3000+ VMs from CheckPoint to NSX / dFW without disruption. Received appreciation from the head of cloud and portfolio manager
• Delivered highly available cloud IT infrastructure (SaaS, PaaS, IaaS) for CBA, City of Gold Coast, Qld Health, and Asciano Implemented Cloud based Security Key Mgmt. solution (KMS) for QHealth.
• Delivered highly available Cloud base End User Solution (EUC / VCS) platform for Asciano and Qantas.
• Worked on the Transition and Transformation (DC relocation, migration) project for Asciano to deliver over $4 million, upgrading Asciano’s end-of-life IT infrastructure into business-aligned, highly available IT systems on Fujitsu’s enterprise-grade cloud services
• Transitioned 11 non-compliance international business sites to a Managed Service Agreement by removing outdated security protocols and performing a Service Continuity Availability Test that meets regulatory (APRA) requirements for IB&M It reduced business Risk and increased resiliency.

• Agile (Jira / Kanban)
• Waterfall (Prince2)

• Cloud VCS solution
• End User Computing – EUC
• Desktop Migration (VMs to AWS/Azure/VMware, Storage, Database, Telco Links, DC relocation etc.)
• Data Centre – Working directly with Telco DCs since ’96 (Telstra, Optus, Vocus) to provision Leased lines for businesses.
• Financial Data, Real-time Stock and Forex market (Highly available and low latency network)
• VMware Cloud (vCenter, SDDC, vRA, vRB, vCD, NSX, vROPS, ESXi, vSphere, SRA, SRM)
• AWS VPC, TGW, EC2, S3, RD, Route 53, Lambda

Provided on request.

• Agile Product Owner, Product Vision, Goals, Roadmap, and Lifecycle
• Software Licence management
• End of System and End of Life Asset management
• End to end Project Management Scoping, Costing, Planning, Execution, Reporting, On-boarding, and Transition to Operations
• Writing SoW, Project Brief, Business case
• Stakeholders and Vendor Management, Leadership skills
• Cyber Security assessment, Risk advisor, CyberArk, Defender, McAfee
• Network Security (CyberArk, Firewalls, SIEM)
• ITIL Service Management and Service Delivery, Change Management and IT Consultant
• Business Continuity planning (BCP), Service Continuity, Resiliency, Performance, Capacity and Load Testing

Result-driven and committed AgilePM Senior Product Owner and PRINCE2 (Practitioner) accredited Senior Project Manager responsible to define the product vision, goals and roadmap. Lead the end-to-end development of the product roadmap ensuring maximum output and quality from the squad. Experience in managing large-scale, highly complex and highly available IT infrastructure environments On-Prem, AWS and Azure. Excel at liaising between business and technical stakeholders to achieve on-time, on-budget and on-spec project completions. Working with Commonwealth Bank delivering Product related Hosting platforms, Payments application, Cloud Network and Security Infrastructure. Previously worked with Fujitsu Cloud deploying Cloud based IT infrastructure for CBA, Qantas, Asciano, BusinessLink, Qld Health, Gold Coast Council), Digitalisation, Automation and Integration with public Cloud (AWS, Azure). Worked with Thomson Reuters in providing highly available low latency trading platforms for global financial markets. Expertise in Data centre operations, management, Business Continuity (BCP) and building IT infrastructure. ITIL certified, experience in Incident, Problem, Change and Release Management processes. Cisco Certified Network Professional (CCNA & CCNP) skill in Cisco routing, switching, and Cisco security.