Branch, Operations, Maintenance, Project, Workshop Management
KAMAL PRAKASH
QBuild (Queensland Government)
Mackay,QLD
Work Preference
Work Type
Full Time
Location Preference
On-SiteHybridRemote
Location:
Mackay, QLD, AUDarwin, NTCairns, QLDBrisbane, QLDCanberra, ACT
Open to relocation:
Yes
Minimum Desired Compensation
$45000/yr
1
Language
1
Certification
22
Years of experience
6
years of post-secondary education
Results-driven Branch Manager and Operations Leader experienced in managing heavy equipment workshop operations, multi-site fleet maintenance, and P&L accountability across mining, civil, and fleet environments. Achieved up to 30% reduction in equipment downtime while leading teams of up to 80 staff and driving continuous improvement and safety compliance. Focused on delivering high-impact projects through strategic planning, effective resource management, and fostering a collaborative team environment.
Skills
Branch & Operations Leadership | Branch management | P&L management | Multi-site leadership | Service Department Management | Workshop Operations & Throughput | Customer Relationship Management | Estimating & Quotations | Work order management | Budget control | Preventive maintenance | Warranty Assessment & Claims
People & Team Leadership | Team Leadership
Coaching & Mentoring | Leadership development | Workforce Planning & Resource Allocation | Performance management | High-Performing Team Culture | Change management
Safety & Compliance | WHS compliance | Safety-First Culture | Incident management | Regulatory compliance | OEM Standards & Manufacturer Guidelines | Contractor Safety Management
Commercial & Stakeholder | Budget accountability | Data-driven decision-making | Customer Satisfaction & Service Standards | Stakeholder engagement | Procurement
Parts & Vendor Management | Strategic reporting
ERP & Business Systems: SAP | Microsoft D365 | JDE (JD Edwards) | CMMS | Microsoft Project | Microsoft Office Suite | CAT SIS
Workshop & Operations: Estimating & Quotations | Work Order Management & WIP Tracking | Job costing | Preventive & Predictive Maintenance | Warranty Assessment & Claims | Heavy equipment maintenance | Manpower & Equipment Planning | Scheduling & Resource Allocation
Compliance & Safety: WHS Legislation & Company Policies | Safety culture | Incident Reporting & Investigation | Regulatory Inspections | OEM Standards & Manufacturer Guidelines | Contractor Safety Management
Reporting & Analytics: Data reporting | Performance analytics | Monthly Strategic Reporting | Cost tracking
Microsoft D365
JDE (JD Edwards)
Project development
Microsoft Project
Microsoft Office Suite
CAT SIS
Process optimization
Stakeholder presentations
Project documentation
Stakeholder communication
Safety-First Culture & Leadership
Risk management
Scope management
Project estimation
Project definition
Budget management
Contract management
Cross-functional teamwork
Project scope analysis
Cost control
Coaching and mentoring
Operational processes
Conflict resolution
Project closure
Process optimization
Stakeholder presentations
Infrastructure project delivery
Accomplishments
- 28% reduction in equipment downtime at Hastings Deering through structured scheduling and preventive maintenance
- 30% reduction in fleet downtime across national multi-site operations at InterGroup Ltd and Waste Management NZ
- 30% reduction in equipment downtime at Bucyrus International through process improvements and risk-based maintenance
- 20% productivity improvement and 15% staff turnover reduction at Bucyrus International
- 25% downtime reduction through proactive shutdown planning at HMG Westhill
- Led 80 staff nationally at InterGroup Ltd with full P&L accountability
- Managed 150+ heavy vehicles and plant across multiple sites at Waste Management NZ
- Supervised up to 75 technicians at Hastings Deering Mackay
- Delivered $10M landfill/leachate treatment program and $50M closure program
Work History
Project Manager
- Managed capital works projects for Queensland Government infrastructure, ensuring compliance with quality standards and WHS regulations while meeting statutory requirements
- Coordinated with government stakeholders, engineering, design, supply chain, and planning teams to achieve timely project delivery within budget and regulatory standards
- Monitored project performance, labour utilisation, and operational costs, delivering monthly strategic reports to senior management and government clients
- Leading and developing staff to build a high-performance culture, driving accountability and professional development
Infrastructure Advisor
6 Months- Served as primary contact for infrastructure service delivery across 44 facilities in Mackay and Whitsunday regions; cultivated strong customer relationships that enhanced retention and uncovered growth opportunities
- Monitored key operational metrics including service completion rates and customer satisfaction; spearheaded problem resolution and continuous improvement initiatives to enhance service delivery
- Led infrastructure support for network, server, and endpoint environments across education operations.
- Maintained Active Directory, account provisioning, and access controls with strong accuracy.
- Coordinated patching, backups, and system updates to sustain service availability.
Senior Project Manager
11 Months- Directed remediation, closure, and civil works for the Pioneer Burdekin Pumped Hydro Project, managing a $50M closure and investigation program
- Delivered a $10M landfill and leachate treatment program and civil works for Whitsunday Regional Council, coordinating procurement and contractor execution
- Oversaw delivery schedules, cost controls, and contractor and vendor compliance to strengthen risk management and operational efficiency
National Fleet Maintenance Manager
5 Months- Led 80 staff in national multi-site operations, ensuring effective collaboration among workshop managers, supervisors, technicians, welders, auto electricians, and administration staff
- Drove standardised ways of working and continuous improvement initiatives across all operations; coordinated supplier and manufacturer relationships for fleet parts, servicing, and warranty management
- Managed third-party contracts and service provider relationships; chaired performance and improvement meetings, documenting and following through on action items
- Standardised ways of working and implemented continuous improvement initiatives across operations; coordinated supplier and manufacturer relationships for fleet parts and servicing
Maintenance Manager
4 Years 10 Months- Managed operations and maintenance for 150+ heavy vehicles and plant items across multiple sites and workshops, including heavy diesel trucks, waste collection vehicles, and earthmoving equipment from Hitachi, Caterpillar, and Volvo
- Held budget accountability for maintenance expenditure, parts procurement, and labour costs, delivering cost efficiencies while maintaining high fleet availability
- Oversaw budget for maintenance expenditure, parts procurement, and labour costs, achieving cost efficiencies while ensuring high fleet availability
- Collaborated with government agencies (NZTA, WorkSafe NZ) and council stakeholders to ensure WHS compliance, incident reporting, and regulatory inspections across all sites
Operations Manager Cat Mining & Civil Equipment
3 Years 4 Months- Managed full workshop operations for Caterpillar mining and civil construction equipment, aligned with OEM standards and production KPIs; supervised and developed up to 55 staff including fitters, machinists, welders, and auto electricians
- Drove a 28% reduction in operational downtime through structured scheduling, preventive maintenance, and process improvement; managed operational costs against budget through job costing, labour allocation, and monthly strategic reporting
- Administered warranty assessments per manufacturer guidelines for Caterpillar equipment; streamlined workflow between workshop, parts, procurement, and customer service to enhance operational efficiency
- Ensured accuracy of job sheets, timesheets, and service records; managed WIP tracking and labour allocation; coordinated local and international parts orders to reduce operational downtime
- Directed workshop operations, balancing labour, scheduling, and repair priorities to support equipment availability.
- Enforced safety, quality, and compliance standards across maintenance activities and workshop processes.
- Coordinated technician workloads, ensuring efficient allocation of resources and timely job completion.
- Reviewed service progress, resolved production bottlenecks, and maintained customer communication on repair status.
- Implemented process improvements to lift workshop productivity, consistency, and turnaround performance.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
Maintenance Manager Draglines & Mining Equipment
5 Years 6 Months- Managed day-to-day leadership of 75+ technicians performing maintenance overhaul and repair of Bucyrus OEM draglines, longwall machinery, and heavy earthmoving equipment, including Caterpillar OEM equipment.
- Implemented process improvements and risk-based maintenance scheduling to reduce equipment downtime by 30% and support overall productivity and staff retention.
- Administered WIP tracking and job costing for maintenance work orders, tracking costs versus budget while aligning engineering planning and supply chain coordination to optimize operational flow.
- Improved equipment reliability through preventive maintenance program implementation and proactive management of repair schedules.
- Coordinated maintenance activities, assigned tasks based on urgency, and monitored execution to reduce downtime.
- Managed maintenance budget planning to support parts inventory readiness, labor coverage, and vendor service continuity.
- Maintained safety procedures to support compliance with regulatory requirements and company maintenance standards.
- Coordinated hands-on instruction covering troubleshooting methods, proper use of tools, and lockout/tagout practices for maintenance staff.
- Monitored facility systems for recurring issues, analyzed root causes, and implemented process improvements to prevent repeat failures.
- Collaborated with Operations teams to plan shutdown timelines, inspection activities, and equipment upgrade implementation.
- Measured asset condition and analyzed maintenance documentation to support replacement requirements and long-term reliability outcomes.
- Analyzed usage patterns to identify critical spare parts and set appropriate inventory stock levels for accurate, reliable availability.
- Coordinated maintenance activities with other department managers around production schedules to minimize operational interruptions.
- Prepared detailed maintenance budget documentation to effectively track maintenance spending and sustain optimal equipment performance.
Operations Project Manager Shutdowns & Maintenance
4 Years 11 Months- Managed shutdowns and large-scale maintenance projects totaling $20M for mining equipment, crushing plant, and conveyor systems, ensuring timely and compliant execution
- Led 28 staff performing hands-on maintenance and repairs on Hitachi, Komatsu, Volvo, and Caterpillar equipment; reduced equipment downtime by 25% through proactive planning, risk-based scheduling, and continuous improvement
- Coordinated procurement, work orders, and contractor scheduling to meet project deadlines and maintain compliance with industry standards
Education
Associate of Arts - Architectural And Building Sciences
Associate of Science - Management (Leadership & Management)
Certificate IV - Frontline Management
Certificate in Project Management - Project Management (PMI Aligned)
Construction Industry White Card
Certification
Certificate IV in Mechanical Engineering, Certificate IV in WHS, Diploma in Management (Leadership & Management), Certificate IV in Frontline Management, QLD C-Class Driver Licence, Project Management (PMI Aligned), Construction Industry White Card
Languages
English
C2
Bilingual or Proficient
Interests
Passionate about balancing physical health with mental and emotional wellness.
Electronics and Circuit Building
Tech enthusiast
passionate about exploring the latest advancements and innovations.
Supporting STEM education initiatives and mentorship programs.
Designing and Printing 3D Models
I enjoy cooking for friends and family gatherings.
Adventure Travel
Road Trips
Timeline
Project Manager
QBuild (Queensland Government)
09.2026 - CurrentRead More
PMI
Certificate in Project Management from Project Management (PMI Aligned)
01.2026 - CurrentRead More
Infrastructure Advisor
Dept of Education
01.2026 - 07.2026Read More
Senior Project Manager
Apex Engineering & Management
07.2024 - 06.2025Read More
National Fleet Maintenance Manager
InterGroup Ltd
01.2024 - 06.2024Read More
Maintenance Manager
Waste Management NZ
02.2019 - 12.2023Read More
Operations Manager Cat Mining & Civil Equipment
Hastings Deering
08.2015 - 12.2018Read More
Maintenance Manager Draglines & Mining Equipment
Bucyrus International, Hastings Deering
01.2010 - 07.2015Read More
Operations Project Manager Shutdowns & Maintenance
HMG Westhill
01.2005 - 12.2009Read More
CPIT
Associate of Science from Management (Leadership & Management)
01.1999 - 12.1999Read More
AIM
Certificate IV from Frontline Management
06.1998 - 12.1998Read More
CPIT
Associate of Arts from Architectural And Building Sciences
01.1980 - 12.1983Read More