Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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KAMALDEEP KAUR

Sydney,Australia

Summary

To work in a creative and challenging environment using cutting edge technologies where I could Constantly learn and successfully deliver solution to problems. Customer-focused crew member accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.

Overview

6
6
years of professional experience

Work History

Night Fill Team Member

Woolworths
Plumpton, 2148
03.2024 - Current
  • Arranged product displays to attract customers and promote sales.
  • Responded promptly to customer inquiries regarding products or services offered.
  • Stocked shelves with merchandise and ensured that items were correctly priced and labeled.
  • Assisted customers in locating desired items, answered questions about products, and provided information on promotions or sales.

Support worker

Zonda People
06.2023 - Current
  • Provided emotional and practical support to vulnerable adults.
  • Organised leisure activities for clients in the community.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Assisted clients with personal care, such as showering and dressing.

Crew Member

Hungry Jacks
01.2023 - 09.2023
  • Maintain high standards of customer service during high-volume, fast-paced operations
  • Operate the drive-through window and sales register quickly and efficiently
  • Perform all position responsibilities accurately and in a timely manner
  • Follow food safety procedures according to company policies, health and sanitation regulations.

Team Member

EG Fuel Station
11.2022 - 09.2023
  • Process fuel and merchandise transactions by operating POS system with accuracy
  • Facilitate sales of services and goods
  • Restock and organize merchandise in front lanes
  • Build trustful relationships with customers to encourage return visits.

Assistant Manager

HDFC
07.2019 - 10.2022
  • Answer calls in relation to customer queries
  • Liaise with internal departments to ensure to provide customers with banking and transactional information using CrossSell
  • Assisted users with personal banking assistance and recommendations.

Quality Optimization Analyst

Tele Performance Pvt Ltd
11.2017 - 12.2018
  • Answer calls in relation to customer queries
  • Provide customers service with a goal to ensure customer satisfaction
  • Liaise with internal departments to ensure to provide customers with account related information
  • Ensure to meet the company SLAs on a daily basis.

Education

Masters in IT - Information Technology

Victoria University
Sydney, NSW
11-2024

Bachelors of Engineering - Electrical, Electronics And Communications Engineering

Rajiv Gandhi Technical University
Bhopal MP
06-2016

Skills

  • Python
  • MySQL
  • Microsoft word
  • Microsoft Excel
  • Tech-savvy
  • Team Leader/ Player
  • Customer Service
  • Time Management
  • Problem-Solving
  • Excellent Interpersonal & Communication Skills
  • Self-Driven
  • Adaptable
  • Technical Problem Solving

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

References

References available upon request.

Timeline

Night Fill Team Member

Woolworths
03.2024 - Current

Support worker

Zonda People
06.2023 - Current

Crew Member

Hungry Jacks
01.2023 - 09.2023

Team Member

EG Fuel Station
11.2022 - 09.2023

Assistant Manager

HDFC
07.2019 - 10.2022

Quality Optimization Analyst

Tele Performance Pvt Ltd
11.2017 - 12.2018

Masters in IT - Information Technology

Victoria University

Bachelors of Engineering - Electrical, Electronics And Communications Engineering

Rajiv Gandhi Technical University

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KAMALDEEP KAUR