Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to customer service and engagement. Works great under pressure.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
McDonald's
01.2024 - 04.2024
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Met customer service goals and exceeded customer expectations.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Receptionist
Global Immigration Consultants
06.2023 - 12.2023
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Maintained confidentiality of information regarding clients and company.
Education
Master of Professional Accounting - Accounting
Swinburne University of Technology
12.2025
Bachelor of Commerce - Business
University of Delhi
05.2023
Year 12 - Commerce
Central Board of Secondary Education
03.2020
High School Year 10 -
Central Board of Secondary Education
03.2018
Skills
Office Management
Clerical Support
Technical Support
Retail Merchandising
Excel
Cash Handling
Customer Focus
POS System Operation
Up-selling techniques
Data entry proficiency
Team Collaboration
Order Taking
Inventory Stocking
Awards
Senior Member, Tegh Gatka Society of SGTB Khalsa college, 2022, 2023
Event Coordinator, Inter College Gatka Competition, University of Delhi, 2023
Recruitment Team, Tegh Gatka Society of SGTB Khalsa college, 2023
Handball State Level, State level player in handball