Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices .Effectively drive revenue with skilled promotional and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Visa Care Consultant
Patiala, Punjab
06.2016 - 11.2016
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Managed customer relations and customer service through daily communication and interaction.
Provided basic technical support for clients on wide range of Type company products.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Collected customer feedback and made process changes to exceed customer satisfaction goals Number%.
Described and explained details about over Number Product or Service options to inform customers and guide purchasing decisions.
Educated customers on promotions to enhance sales.
Customer Service Cashier
Lakshya Forum For Competitions PVT LTD
Patiala, Punjab
11.2016 - 12.2018
Educated customers on promotions to enhance sales.
Resolved customer complaints and maintained clean and tidy checkout area.
Counted money in drawers at beginning and end of each shift to ensure amounts were correct.
Handled approximately Number daily credit and cash transactions for customers with accuracy and speed.