Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kamaldeep Kaur

Melbourne,VIC

Summary

Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices .Effectively drive revenue with skilled promotional and problem-solving abilities.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Visa Care Consultant
Patiala, Punjab
06.2016 - 11.2016
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Managed customer relations and customer service through daily communication and interaction.
  • Provided basic technical support for clients on wide range of Type company products.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals Number%.
  • Described and explained details about over Number Product or Service options to inform customers and guide purchasing decisions.
  • Educated customers on promotions to enhance sales.

Customer Service Cashier

Lakshya Forum For Competitions PVT LTD
Patiala, Punjab
11.2016 - 12.2018
  • Educated customers on promotions to enhance sales.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift to ensure amounts were correct.
  • Handled approximately Number daily credit and cash transactions for customers with accuracy and speed.

Education

Bachelor of Commerce - Financial Planning

Mal Multani Modi Collage,patiala
Patiala, punjab
05.2016

Master of Commerce - Accounting And Finance

Punjabi University,patiala
Patiala, Punjab
05.2018

Skills

  • Customer Service
  • Money handling abilities
  • Data Entry
  • Recordkeeping strengths
  • Punctual
  • Hard working
  • Never say ‘No’

Timeline

Customer Service Cashier

Lakshya Forum For Competitions PVT LTD
11.2016 - 12.2018

Customer Service Associate

Visa Care Consultant
06.2016 - 11.2016

Bachelor of Commerce - Financial Planning

Mal Multani Modi Collage,patiala

Master of Commerce - Accounting And Finance

Punjabi University,patiala
Kamaldeep Kaur