Proactive professional skilled in verbal and written communication, with a focus on customer service and safety compliance. Experienced in organizing warehouse operations to improve efficiency and ensure quality standards.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Warehouse Assistant & associate of safety committe
Amazon
Craigieburn , Vic
01.2023 - Current
Assisted in loading and unloading shipments from trailers.
Conducted regular safety checks on equipment and work areas.
Packaged products for shipment while ensuring proper labeling.
Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
Organized warehouse racks to ensure efficient storage of goods.
Lifted materials of varied weights on regular basis.
Used pallet jacks to move items to and from warehouse locations.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Customer service
Frosty rolls
Craigieburn , Vic
08.2022 - 08.2024
Monitored customer service standards across the organization.
Developed processes to improve customer service operations efficiency.
Provided customer service support to existing clients.
Oversaw customer service operations regarding orders, returns, complaints.
Performed quality assurance checks on customer service processes.
Greeted visitors and provided customer service assistance.
Education
Advanced Diploma - Nursing Practice
Dr.Dayal Singh Memorial School of Nursing
Anandpur Sahib, Punjab
10.2008 - 08.2012
Skills
Inventory management
Equipment maintenance
Shipment processing
Safety compliance
Problem solving
Attention to detail
Storage organization
Packaging and labeling
Warehouse safety
Pallet jack handling
Verbal and written communication
Languages
Punjabi
Native language
Timeline
Warehouse Assistant & associate of safety committe