Kamaljit Kaler
Aintree
Summary
Dynamic Postal Manager with extensive experience at Australia Post, excelling in customer service and team building. Successfully enhanced employee engagement and satisfaction through effective training and conflict resolution. Proven track record in financial management and maintaining a safe, organized environment, driving operational excellence and high-quality service delivery.
Knowledgeable Postal Manager with solid background in managing postal operations and enhancing efficiency. Proven track record of streamlining processes and improving customer service within high-volume setting. Demonstrated leadership and organizational skills in overseeing team performance and operational logistics.
Overview
3
3
years of professional experience
Work History
Postal Manager BrimBank Central
Australia Post
06.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Postal Manager St Albans
Australia Post
01.2022 - Current
- Supported employees'' professional growth by providing ongoing training opportunities and constructive feedback.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Swinburne University
Melbourne, VIC01-2009
Skills
Financial Management
Customer Service
Extensive knowledge of Australia Post Retail operations
Interpersonal skills
Occupatioanal Health and Safety
Team Building
Budget Management
Communication
Employee Training and Team Building
Customer Relations
Retail Merchandising
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Postal Manager BrimBank Central
Australia Post
06.2024 - Current
Postal Manager St Albans
Australia Post
01.2022 - Current
Swinburne University
Similar Profiles
Hayley DraperHayley Draper
Supervisor at Australia Post/Byford Post OfficeSupervisor at Australia Post/Byford Post Office
SCOTT WEBBSCOTT WEBB
Professional Driver at Australia PostProfessional Driver at Australia Post
Sukhchain Singh DhaliwalSukhchain Singh Dhaliwal
Courier at Australia PostCourier at Australia Post