Summary
Overview
Work History
Education
Skills
Accountingskills
Projects
Certification
Languages
Timeline
Generic

Kamalpreet Kaur

Brisbane,Australia

Summary

I’m a Master of Professional Accounting and Business Administration graduate from Holmes Institute Brisbane with strong skills in Managerial Accounting, Corporate Accounting, Month-end reporting, Reconciliation, Accounts Receivable and Accounts Payable and Proficient in MS Office

· Completed key projects including “Case Study Of Specific Deductions” which involved conducting a case study to understand Australian Taxation Law and “Conceptional And Critical Evaluation Of Accounting Theories” which involved conducting a research analysis and evaluation of the Australian financial reporting environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Console Operator

Caltex With Techron
01.2023 - Current
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Engaged with customers and recommended products based on needs and requests.
  • Restocked and organized shelves during slow periods to maintain store appearance.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
  • Maintained a safe working environment by adhering to established health and safety protocols during console operations.
  • Observed and reported suspicious activities and persons.
  • Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
  • Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
  • Collaborated with team members to develop strategies for improving overall console performance and functionality.
  • Prioritized system maintenance tasks based on urgency levels to ensure minimal disruption to overall workflow while addressing potential threats proactively.

Painter

Glamour painting and decorating services
09.2021 - 06.2024
  • Prepare interior surfaces for painting by washing and patching small imperfections
  • Removed unwanted markings from structures and repainted
  • Determine the correct type of paint according to the surface type and weather conditions
  • Tape and cover all areas not to be painted, such as windows and doors
  • Deliver invoices and collect payments when jobs are complete
  • Visit potential customers and give estimates for the job.

Assistant manager

Puma Energy
02.2019 - 01.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management.

Customer Service

BASKIN ROBBINS
02.2018 - 02.2021
  • Providing customer service support to more than 100 customers each day, including processing transactions, ordering stock and processing refunds
  • Entering orders into computerized ordering systems to ensure that orders are completed accurately and in a timely manner
  • Greet customers and provide excellent friendly customer service
  • Promptly and empathetically handles guest concerns and complaints
  • Demonstrate integrity and honestly while interacting with guests, team members and managers
  • Maintain high standards of customers service during high-volume, fast-paced operations
  • Handle currency and credit transactions quickly accurately
  • Report to each shift on time and ready to work
  • Complete checkout at the end of the day
  • Earned management trust by serving as key holder, Responsibility opening and closing store
  • Keeping an inventory of food items and supplies to ensure that café food inventory is restocked and also making sure that when they need to be restocked on certain

Assistant Manager

Matilda Energy
04.2018 - 01.2019
  • Developing month-end reports which included preparing reconciliations, updating profit and loss statements and managing data entry and calculations to ensure each ledger was accurate using various software
  • Determining charges for services requested and arranging for billing
  • Recommending improvements in products services or billing methods to prevent future problems
  • Handling day-to-day cash management
  • Using job related software such as profit track system and MS Excel and MS Word to complete contract forms, prepare change of address requests
  • Provide excellent customer service in busy environment
  • Responsible for accurate cash handling
  • Support manager in training new personnel and Product ordering and stock control.
  • Dispute reconciling – drive off accounts/ failure to pays and handle end of day reconciling in a busy environment.
  • Oversee the daily activities and ensure that all tasks are completed in a timely manner.
  • Ensure the gas station is adequately stocked.
  • Manage staff and ensure that all employees are properly trained.
  • Monitor financial performance and ensure that all financial and operational goals are met.

Education

Master of Professional Accounting and Business Administration -

Holmes Institute Brisbane
01.2020

Master of commerce -

Punjab university Chandigarh
01.2018

Bachelor of Commerce -

Punjab university Chandigarh
01.2013

Skills

  • Communication abilities
  • CCTV camera monitoring
  • Remote Support
  • Incident Response
  • Customer Service
  • Decision-Making
  • Multitasking and Organization
  • Analytical Thinking
  • Flexible Schedule
  • Attention to Detail
  • Work Planning and Prioritization
  • Critical Thinking

Accountingskills

  • Managerial Accounting: Good knowledge of creating financial forecasts, budgeting and direct spending, and revenue allocation activities.
  • Corporate Accounting: Foundation in performing month-end closing responsibilities, month-end accruals, expense allocations across business units and legal entities, and account reconciliations.
  • Taxation: Knowledge of taxation including preparing income tax and financial statements, bookkeeping, reconciliation, compliance, and account payable using QuickBooks and MS Excel.
  • MS Excel: Experience in using MS Excel to perform various ledgers and accounting tasks such as generating bills, preparing budgets, and forecasting the results.
  • Month-end Reporting: Good knowledge of processing month-end reporting for companies and small organizations which includes reconciling all accounts, taking proper inventory, reviewing petty cash funds, and updating accounts payable.
  • Reconciliation Good knowledge of accounting reconciliation including bank reconciliation, vendor reconciliation, business-specific reconciliation, intercompany reconciliation, and customer reconciliation to keep balances in order and to resolve any account discrepancies.
  • Accounts Receivable and Accounts Payable: Good knowledge of performing account receivable duties such as preparing and issuing invoices to clients, and account payable duties including tracking payments and expenditures, payroll, purchase orders, invoices, and statements a business owes suppliers for provided goods and services

Projects

CASE STUDY OF SPECIFIC DEDUCTIONS, To conduct a case study to understand Australian Taxation Law., Conducting research on the Australian income tax system, the concept of FBT, ordinary income, general anti-avoidance provisions and income tax administration., Identifying and critically analyzing taxation issues such as access provision of the income tax assessment acts and related legislations, analyzing, evaluating and synthesizing information to solve tax problems and investigating issues in factual situations, communicate technical tax information to client taxpayers and demonstrating a knowledge of professional ethics and standards., Applying taxation principles to resolve real life problems such as burden of tax on consumers, personal income tax, and economic development and growth., This case study helped to understand various taxable income deductions related directly to the Australian tax system such as taxable income or gross income also determined various income tax offsets, levies and surcharges. CONCEPTIONAL AND CRITICAL EVALUATION OF ACCOUNTING THEORIES, To conduct a research analysis and evaluation of the Australian financial reporting environment., Conducting research on practices advocated by accounting researchers., Studying and critically evaluating the Australian financial reporting environment., Analyzing current regulatory framework and recommendation future directions for the Australian financial reporting regulators., It was reflected that most critical accounting researchers practice and advocate qualitative research methods. The research undertaken by critical accounting researchers is very different from that practiced by neo-empirical researchers. This paper attempted to provide a very brief understanding of where critical theorists are coming to balance the background of neo-empirical researchers.

Certification

Certificate 3 in painting and decorating

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Console Operator

Caltex With Techron
01.2023 - Current

Painter

Glamour painting and decorating services
09.2021 - 06.2024

Assistant manager

Puma Energy
02.2019 - 01.2023

Assistant Manager

Matilda Energy
04.2018 - 01.2019

Customer Service

BASKIN ROBBINS
02.2018 - 02.2021

Master of Professional Accounting and Business Administration -

Holmes Institute Brisbane

Master of commerce -

Punjab university Chandigarh

Bachelor of Commerce -

Punjab university Chandigarh

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Kamalpreet Kaur