KAMALPREET KAUR
Anketell
Summary
Highly resourceful, flexible, innovative, and enthusiastic individual with extensive knowledge of administrative and office procedures. Able to quickly absorb new ideas to effectively coordinate, plan, and organize a wide range of administrative activities. Demonstrates excellent organizational skills and a proven ability to work proactively in a complex and busy office environment. Strong team player with exceptional organizational abilities.
Overview
6
6
years of professional experience
Work History
Project Manager Assistant
Premium Restoration Ltd.
02.2022 - 10.2024
- Responsible for developing and maintaining excellent relationship with sub-trades and customers.
- Reviewing deliverables prepared by team before passing to our clients.
- Ensuring project documents are current, complete and stored appropriately.
- Preparing supplemental and communicating updates with customers and insurance adjusters
- Developing and managing operational aspects of full scopes and work orders.
- Assisting Project Managers with overall project performance including job costs, and schedule.
- Creating new job files, project invoicing, filing scopes, drawings, reports, correspondence, and other duties as requested.
Office Manager
Redefine Immigration & Recruitment Solutions Inc.
05.2018 - 11.2021
- Ensure the office runs efficiently by managing daily tasks, scheduling appointments, and organizing files.
- Be the main point of contact for clients, answering their questions, helping them book appointments, and offering support throughout their immigration process.
- Oversee the office team, making sure everyone knows what they’re doing and that things stay on track.
- Ensure the office follows all immigration laws and keep client records organized and up to date.
- Assist with client acquisition and office promotion.
- Handle sensitive client information securely and according to privacy laws.
- Resolve any office issues or challenges that arise.
- Manage supplies, inventory, and health & safety compliance.
Customer Service Representative- Financial Institutes (Part -time)
National Money Mart
06.2018 - 11.2019
- Provide a high level of Customer Service - consistently receiving 90% or better in the Customer Service Sequence
- Register new customers quickly and efficiently
- Promote all products and services
- Complete all product and service transactions in the Point of Sale system
- Issue Loans quickly and efficiently ensuring risk assessment strategies are utilized
- Cash checks quickly and efficiently ensuring risk assessment strategies are utilized
- Knowledge of issuing procedures for all checks and be able to offer customers alternatives and incentives to return if unable to complete the transaction
- Sell benefits of ancillary services to customers and ensure all sales are correctly recorded
- Enter customer information completely and accurately into the Point of Sale system
- Reconcile cash float at the completion of shift
- Have an extensive knowledge of all safety and security procedures relating to the store and role-play on a regular basis (at least quarterly)
- Understand and implement all procedures relating to Recordable Transactions
- Extensive understanding of all company policies and procedures
- Prepare collection files and assist in the collection process
- General office duties and proper use of all office equipment
Education
Associate of Applied Science - Chemical Laboratory Technician
Sheridan College
Ontario, Canada04.2016
Skills
- Skilled in Microsoft Office Suite
- Proactive Self-Starter
- Prioritization and Time Management
- Project Management Support
- Invoice administration
- Facilitation of Training
Timeline
Project Manager Assistant
Premium Restoration Ltd.
02.2022 - 10.2024
Customer Service Representative- Financial Institutes (Part -time)
National Money Mart
06.2018 - 11.2019
Office Manager
Redefine Immigration & Recruitment Solutions Inc.
05.2018 - 11.2021
Associate of Applied Science - Chemical Laboratory Technician
Sheridan College
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