Kamalpreet Singh

Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.

• Inspected devices for signs of intentional or accidental damage to determine warranty eligibility.
• Applied external accessories such as screen protectors, skins and more.
• Reset and restored mobile operating systems such as factory default settings to correct software-based faults.
• Safely disposed of decommissioned devices, directing electronic waste to appropriate recycling facilities.
• Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
• Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
• Provided advice to consumers on safety and reliability of third-party replacement parts.
• Installed and configured new devices and system components.
• Responded to service requests during and after business hours.
• Worked closely with network administrators and server engineers to deliver quality service.
• Checked inventory to restock accessories and mobile supplies before leaving for job sites

• Fabricated, assembled, installed and maintained piping systems.
• Followed safe work practices, which included fall protection and personal protective equipment.
• Identified types of pipe fittings by symbols.
• Fabricated and installed screw pipe, socket weld pipe and stainless steel tubing.
• Identified types of pipe fittings by symbols
• Utilized welding equipment and fitter tools to safely complete predetermined operations

• Generated reports covering details about data, system operation and error monitoring.
• Changed and replaced backup tapes regularly and performed detailed server backups.
• Assisted computer users with technical issues remotely and at workstations.
• Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
• Reacted calmly during times of highly stressed or emergency situations
• Maintained spreadsheets of data across multiple systems