Summary
Overview
Work History
Education
Skills
Timeline
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Kamalpreet Kaur Sandhu

Pakenham

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Accounts Receivable Executive

Technico Industries Ltd
06.2017 - 11.2019
  • Receivable Management
  • Check on regular basis for open items pending in aging and resolve them
  • Accurate customer master data
  • Supplementary working and raise supplementary invoices and submit to customer
  • Reconciliation of Balance Sheet items
  • No open items o/s for more than 30 days
  • All Reconciliations based by supporting documents
  • Payable Management
  • No pending Open items
  • Reconciliation of all creditors periodically
  • MIS of creditors, for fair view
  • Identified and resolved systematic and operational root causes of denials and outstanding AR.
  • Prepared bills receivable, invoices, and bank deposits.
  • Updated aging reports based on daily audits.

Customer Service Associate

Genpact
12.2015 - 04.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer calls and emails to answer questions about products and services
  • Provided customer feedback to management and identified areas of improvement for products and services

Education

Post Graduate Diploma - Management

Indian Institute of Planning & Management
New, Delhi
2014

- XII - Commerce

Nosegay Public School, CBSE
Sri Ganganagar, Rajasthan
2011

X -

Nosegay Public School
Sri Ganganagar, Rajasthan
2009

Skills

  • Invoice processing
  • ERP systems proficiency
  • Invoice statements
  • Accounts receivable
  • Payment reviewing
  • Financial records and reporting
  • Transaction processing
  • Account reconciliation
  • Active listening
  • Retail sales customer service
  • Microsoft Excel

Timeline

Accounts Receivable Executive

Technico Industries Ltd
06.2017 - 11.2019

Customer Service Associate

Genpact
12.2015 - 04.2017

- XII - Commerce

Nosegay Public School, CBSE

X -

Nosegay Public School

Post Graduate Diploma - Management

Indian Institute of Planning & Management

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Kamalpreet Kaur Sandhu